Pleasant stay throughout, and the staff are very friendly and helpful.
Location is quite isolated, except that if you plan to go to Hanazono ski resort, then this hotel is perfect, as the hotel shuttle would send you there in the morning and pick you up about 4pm.
After 4:30pm, the hotel shuttle could bring you to the restaurant or place you like with prior arrangement. It worked out perfectly to us, as the hotel was not too busy during our stay. When the hotel is full of guests, I am not sure it could work to everyone.
As we left during the time in the morning the shuttle was reserved to bring the guests to go to Hanazono ski resort, we took the taxi to the nearby JR station. So, be prepared for it if you are leaving around that time.
Enjoyed a nice long stay at Freedom Inn, the staff helped ensure I had a restful stay, and provided transportation to Hanazono for access to the slopes. For a small service fee the staff will pick up a take-out dinner for you if you would prefer to eat dinner at the hotel after a long day on the mountain.
Jonathan
14 晚旅行
2/10
Kelsey
1 晚旅行
10/10
Lindsay J
11 晚旅行
10/10
Ben
4 晚旅行
10/10
Robert
6 晚好友同遊
10/10
LEO
4 晚旅行
10/10
This was our third stay at Freedom Inn. We love the location within walking distance to the ski field but away from touristy Hirafu. They have a great pick up drop off shuttle service which can take you to dinner in either Hirafu or Kutchan. Try Kutchan for a more authentic japanese experience. You can even stop by an onsen on the way! There also is a free shuttle to/from the ski lifts. The rooms are very spaceous and there is an onsen/ouffro on site too. The photos don't really do this place justice. Time for some new photos Cliff! What really makes this place shine though, is the incredible team that makes everything run like clockwork. Jo's team are all so efficient, friendly and knowledgable! Always around for a chat, to help with restaurant and shuttle bookings and they give great tips for snow and dining. We'll be back again!
Rochelle
8 晚旅行
8/10
This hotel has the feel of a nice bed and breakfast. They have limited transportation but free parking. The staff are really nice and try to help accommodate you in every way. Its a decent price while not paying resort ski in/out prices.
Aaron
2 晚好友同遊
10/10
Freedom Inn provides free shuttle service for their guests, which is important to us, who not only don't know the way around but also have not driven on snowy roads before.
Cindy
3 晚家庭旅遊
10/10
Incredible service. The staff were always helpful and considerate. They go above and beyond for their guests.
真實旅客
10/10
We really appreciate the excellent service from Jai /Wife and his team (Joe, Ken etc). Location wise, it is walking distant to Hanazono. The hotel nestle in a lovely residential area where you can enjoy peace and tranquility especially during winter. They provide daily free shuttle service to Onsen at a hotel nearby (onsen entrance fee is only 350yen after 50% discount) and to many Kutchan's restaurants and super market. I am very grateful to Joe who personally sent our stored luggages to Grand Hirafu Welcome center without us coming to collect it.
Feong Wen
2 晚浪漫之旅
10/10
Overall its a good hotel. Cozy and worth the value.
真實旅客
1 晚旅行
4/10
Property were old, breakfast were included but it was not something to be excited about; paid for more than 26,000yen per night.
真實旅客
10/10
Excellent service by the hotel, with regular free shuttles to Hanazono 308 and nearby towns for dinner. Very friendly and are always willing to help out with anything. From finding a sports shop, to food places, to onsens.
真實旅客
10/10
Highly recommend this hotel to anyone who wishes to ski/ snowboard in Niseko. The email response prior to my arrival was super quick. Their arrangement in terms of transportation and anything to do around the area was also amazing. They do free pick up service pretty much wherever, and whenever you want to go around the area. I am most surprised by the extra service they offer such as settling gear rental and lesson arrangements, which really simplifies our trip planning. They also have exclusive offer for Grand Hirafu and Hanazono lift pass, which helped me saved up a bit.
The hotel rooms themselves are good. They have everything essential. Not luxurious, but enough to make a very comfortable stay. The hotel rooms are clean and tidy.
The staff are incredibly helpful. They are great in giving recommendations and organizing things during our stay. I would like to thank all your staff, especially Tommy, for making our stay a very enjoyable and comfortable experience.
Ryan
10/10
Excellent Service Staffs, very helpful and friendly