Room is luxury & excellent, service is pretty good, somehow the breakfast is poor due to a Japanese tour group, hotel don't offer the normal breakfast in the beginning, after the Japanese tour group left, hotel just started to offer more foods to other guests. This kind of poor arrangement is unacceptable for such a high price hotel.
Alice
Hotels.com 真實旅客評語
10/10 好極了
2013年6月13日
Best choice in Zermatt
Perfect location, kindly service, tasty breakfast !! The best choice for Zermatt
Zhang
Expedia 真實旅客評語
10/10 好極了
2025年1月2日
Victoria
Victoria,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月4日
SUMIRE
SUMIRE,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月11日
Richard
Richard,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月11日
High up just above the village accessible by the hotel’s own tunnel and lift up through the rock (takes about 3 minutes from the street level) gives the hotel a wonderful quiet and exclusive position looking down on Zermatt and up to the Matterhorn. The view from the terrace, dining room and Matterhorn view rooms is fantastic and the quality and cleanliness of the Schönegg and friendliness of the staff is exemplary. They are getting a new spa and indoor-outdoor pool for winter 2024/25 which will make it even better (especially if the weather is hot). Would not hesitate to recommend this hotel!
Richard
Richard,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月10日
Baustelle und Verkehrslärm
Günter
Günter,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月9日
Dass Tuneleingang mega eindrucklich. 👌
Lage sehr zentral. Saubere Zimmer. Sehr freundliche und hilfsbereite Mitarbeiter.
Vesna
Vesna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月3日
Amanda
Amanda,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月31日
Perfect in Zermatt.
First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.
James
James,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月24日
Zermazzzzing
Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on