Crowne Plaza London - Kingston by IHG

4.0 star property
Riverfront hotel with restaurant, near Hampton Court Palace

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Photo gallery for Crowne Plaza London - Kingston by IHG

Suite, 1 King Bed, Balcony | Terrace/patio
Exterior
Suite, 1 King Bed, Balcony | Living area | Flat-screen TV
Point of interest
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Overlooking the river, Crowne Plaza London - Kingston offers a welcoming atmosphere with dry cleaning services and a 24-hour gym. Indulge in kids' meals at Three Sixty or relax with coffee/tea in the lobby while catching up on current events with free newspapers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Air conditioning
  • Pet friendly
  • Parking available
  • 24/7 front desk
The current price is NT$2,312
NT$2,774 total
includes taxes & fees
Nov 30 - Dec 1

Why we love this property

Culinary trifecta
Dive into delectable meals at the on-site restaurant. The hotel offers a full breakfast and houses a bar for evening cocktails.
Dreamy sleep options
Sleep soundly with hypo-allergenic bedding and a pillow menu. Blackout drapes provide darkness, while 24-hour room service satisfies late cravings.

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 16 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Twin Beds, River View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • River view
  • Sleeps 2
  • 2 Twin Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Double Bed, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

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At a glance

DONE

Hotel size

    • 121 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (GBP 10 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

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Crowne Plaza London - Kingston by IHG Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Bed
Service staff
View
River
Breakfast
Location
Ambience
Restaurant

What guests liked

  • Breakfast was good with freshly cooked items and a good value. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

So clean, breakfast and dinner wonderful, beds so comfortable, and the staff deserves a 10 for meeting our every need.
Lee ann, 2-night trip

10/10 Exceptional

It was exciting
OPUADA PROMISE, 1-night trip

8/10 Very good

Weekend break by the Thames

Lovely location with rooms overlooking the Thames…20 minute walk to town centre.
Philip, 2-night trip

8/10 Very good

Good value and service
Gary, 1-night trip

10/10 Exceptional

We had a room with a balcony and river view which was very nice. Good breakfast. Parking a little walk away from hotel lobby. Rooms clean, comfy beds.
Lawrence, 1-night trip

6/10 Good

Worst crowne plaza I have stayed in . Room was basic , food microwaved Shower had no screen or ever did so water goes on floor. Car park cameras smashed Poor service at bar then charge for it .
Raj, 1-night trip

6/10 Good

Hotel is a little run down. The one of the lifts has been out of order for a least two months. The door to our room did not close automatically and so the maid manged to leave it open all day while we out. Lights were broken and the plug in the basin did not work.
R P, 2-night trip

10/10 Exceptional

John on reception was exemplary, so helpful, professional and greeted us with a huge warm smile. He is a credit to the company. Our room was spotless. The bed was fabulous- did not want to get up as soooo comfortable. Great, powerful shower. Quiet surroundings.
Diana, 1-night trip

6/10 Good

No frills, no silver linings

The hotel was fine, but nothing spectacular. I was given a room on a low floor next to the garbage and a busy street, so was woken up when the trash was collected early in the morning or a loud car drove by. One day, housekeeping cleaned my room but left no towels. When I inquired, I got a shrug and a, “we ran out.” Air drying, I guess. Bed was comfortable, room well appointed otherwise.
3-night trip

10/10 Exceptional

Great club room, with nice balcony views over the Thames
Vikki, 1-night trip

4/10 Fair

I did not have a balcony in my room. Overall my stay was not that great. This was definitely not a 4 star hotel. I stay quite regularly at many Crowne Plazas, and this one was lacking considerably. From the poor reception behaviour when I arrived, food at breakfast was not to the same level as others in the group. Common areas were dirty. Lifts not working. Overall poor this would be more like a 2 or 3 star.
Terri-Louise, 3-night trip

6/10 Good

Body wash in shower had not been filled up
Amy, 1-night trip

8/10 Very good

Albergo con parcheggio ma il parcheggio era lontano. Camere belle ma location fuori da tutto. Ho ordinato la cena e devo dire che il cibo non era molto buono
Maria Angela, 1-night trip

10/10 Exceptional

Very comfortable and clean
Sibongile, 2-night trip

8/10 Very good

Works well - good hotel

Nothing to complain about. Works well ... smooth check in and check out. Car parking no problem. Hotel generally in reasonable condition and clean. Room comfortable and clean - good powerful shower. Buffet breakfast good.
R P, 1-night trip

8/10 Very good

Great overnight stay

Great service from John on reception. Room was clean and modern for a standard room. Tv included ability to cast from phone which was ideal. Lovely overnight stay. Will definitely stay again. Some cons, AC could circulate room a little better Link to restaurant menu didn’t take me to correct site so couldn’t view menu from room.
1-night trip

10/10 Exceptional

Can’t fault anything

Nice hotel and nice staff. Cannot fault anything about the place
Darren, 1-night trip

10/10 Exceptional

Wonderful, Friendly Hotel!

Lovely hotel. Newly furnished and the staff were amazing. Very friendly team who couldn’t do enough for you. If you asked for it, you got it. Extras at breakfast, no problem. I will deffo stay here again when next visiting the area. Tip:- drop luggage off at hotel reception before parking car at the rear.
Anita, 2-night trip

10/10 Exceptional

comfy bed, very clean and friendly staff. next to the river, very peaceful
1-night trip

6/10 Good

Wrong Room!

The room and hotel was awesome, however when I checked in I thought everything was good until I go to the room that was given to me, I swiped my key card to go into my room and immediately got yelled at because they gave me a room and key card for a room that was already occupied, in all of my travels and stays across the world this is a first! All the staff said to me was, oh sorry, this is something I considered a very big deal, in some places across the world you go into someone else's room, you might get hurt! How a room that is already occupied and gets given to someone else is just crazy!
Matthew, 1-night trip

10/10 Exceptional

Clean, modern and comfortable.

Clean, modern and comfortable. Very happy to stay again.
James, 1-night trip

4/10 Fair

Unfortunately, despite mentioning the faulty air-cons to reception immediately on arrival and again later that evening, no remedial action was undertaken. I am waiting to hear if there will be a refund.
Ken, 1-night trip

8/10 Very good

One lift out of order, stairs dirty as work going on and pest control in action… told not to use them, glasses and crockery left outside bedroom doors for far too long, no hot water only option for tea available at breakfast. However, staff very friendly and helpful, room good, bed good, breakfast good.
1-night trip

8/10 Very good

Great price compared to others in the Kingston upon Thames area, bit of a walk to Hampton court but that was our choice! Good night sleep.
Richard, 1-night trip

10/10 Exceptional

Clean hotel and business hotel
Cengiz, 2-night trip