Está muy enfocado en el turismo extranjero y lejos de ser especial mi estancia, fue demasiado monótono, me esperaba mejor calidad en la comida, el único restaurante que valió la pena fue el francés, los demás no tienen la calidad que se espera de un hotel del tipo que se supone que son, he tenido mejores experiencias en otras cadenas y en definitiva no volveré
Susan
Susan,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Paul
Paul,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
Probably the most beautiful property we have ever been to! Beach location was perfect. Absolutely no seaweed. Food at the restaurants were all amazing. No reservations required and no wait! Service was nothing spectacular and we have had better at less expensive hotels. Overall this was a great stay!
Candice
Candice,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
This resort is 10/10. I can’t wait to go back!
Chelsey
Chelsey,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Everything excellent
Bryan
Bryan,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 19 日
This resort overall was a 4/5 star for me. The reason for the 1 star deduction was due to one bad experience and some minor things I wish the resort had.
Saajan
Saajan,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
Beautiful new hotel. Loved the service and cleanliness. The room smelled nice and fresh and the bed was comfortable. The gathering areas such as lobby bar and theater are outside with no A/C. Also, I didn’t like that you had to wear long pants in the restaurants for dinner or sit outside where it’s hot. I really loved the sushi and the Asian food the best. Overall, we had a relaxing and fun time!
Nancy
Nancy,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
The resort was beautiful and very relaxing! Our butlers Duran & Gerardo were so helpful and very friendly! They helped my husband to decorate our hotel room for my birthday! The food was good.. the only thing that I was upset about was the romantic dinner on the beach.. it was by the pool. I was disappointed because we were promised by the beach but when we got there they said Nadia plan for the pool and it would be an extra charge. When I contacted Nadia she told me “it was supposed to rain” but other than that everything was great!
Jasmine Breann
Jasmine Breann,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
All good
??
??,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 1 日
En verdad todo supero mis expectativas
un lugar súper
vacaciones excelente
Anabel
Anabel,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
Perfect
Patrice
Patrice,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 23 日
Beautiful place BUT Average / below average quality food - just like any secrets resorts.
If you travel a lot in higher end resorts, you know you go to Secrets because of the beautiful landscapes and resort vibe overall, but not the food.
Be very careful the fish and some of the meats. Boyfriend and I both got sick from the Japanese restaurant (like throwing up the food kind of sick). This is the second time this happens at a Secrets resort- same thing happened at Secrets Akumal a couple of years back.
The place is absolutely beautiful though- many options for pools and walks and beach and activities if you want to be entertained. The resort is big and fun to walk through at night, total beach jungle luxury vibe. Great place for photos too.
The resort lacks bathrooms!! We were very surprised most bathroom locations had one single stall only and not easy to get to from the main pool / beach. There was always a line.
We booked a regular room and ended up upgrading to ocean front to be closer to the beach - it was worth the access they give you to their upgraded services for the quieter pool and lounge, so if you are into more of a chill/ not loud music vibe, the upgrade is worth it.
Service is also average- other resorts are more attentive to help with towels or get you drinks service when you go to the pool / beach and sit down or are looking for a place.
Beach had seaweed & windy every day. Maybe just the weather.
So depending on how picky you are… now you know!
Henry
Henry,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Absolutely wonderful resort one of the best in the Cancun area
Clay
Clay,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
We absolutely loved this resort. Unfortunately we didn’t receive any VIP amenities from booking through Expedia
Jessica
Jessica,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Jirasak
Jirasak,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
Beautiful resort
Tiffany
Tiffany,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 9 日
Property was beautiful. Service was great. Our concierge Manny was extremely helpful in making sure we had what we needed and even went out of his way to help us get a Bluetooth speaker. Everything was clean. Would definitely recommend for a romantic getaway.
Corinna
Corinna,3 晚浪漫之旅
CheapTickets 真實旅客評語
10/10 好極了
2025 年 4 月 6 日
Christina
Christina,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 6 日
Incredible time, staff were so professional and kind, never had to wait around for anything. Preferred club was well worth it. Premium liquor, amazing restaurants, beach was lovely although super windy while we were there so swimming was touch and go. 10/10 nothing to improve on!!!