hotel is really nice, room are big and clean with good ventilation but the food at the pub is not recommended
Chan
Chan,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023 年 12 月 25 日
The room is extremely small that I thought I am in Japan instead of UK, it is full of fragile decoration, you need to be very careful, it’s not suitable for a family with child.
I was very disappointed to their hot spa, it’s totally different from my expectation, the spa tub is too small and not hot enough, probably not a best choice if you are looking for hot spa experience.
Also, I can’t believe hotel charges for £12 parking fee when we already paid for room fee.
MAK WING
MAK WING,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
The best ever!!!
Absolutely wonderful from the moment we stepped through the door! We have never been treated so well in any hotel before! Every single member of staff was perfect. Greeted with a glass of prosecco, chauffeur driven Bentley to a restaurant. Felt very special. Thank you each and every one of you who made our stay wonderful 😍
Lynzie
Lynzie,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Philip
Philip,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Bank holiday get away
last minute decision to go to the lakes on the final bank holiday weekend and booked Lakes hotel.I have been here on at least a dozen occasions and its my first choice everytime.Upon arrival,i was offered a glass of prosecco and check in was very quick.I was then shown to my room and case carried by Mark who explained how the hot tub worked and various other items in the lovely room.Enjoyed the spa facilities then had dinner in Mizoni fusion restaurant and the food was amazing.Then finished the evening in the hot tub on the balcony of the room.Check out the next morning was 11am but we were allowed to use the spa facilities and car park until 1pm which was great.
The staff are fantastic,the hotel second to none,food brilliant and the spa facilities are the best in Bowness in my opinion.Location is brilliant too,a couple of minutes walk from Bowness bay.
Cant wait to go back again soon.
Darren
Darren,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 28 日
Anniversary stay.
Very nice relaxing stay, disappointed with the service in the restaurant very slow portion size very small for two people also overpriced.
David
David,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Kunal
Kunal,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Have nothing but great things to say about the staff and amenities. Everyone was so nice and welcoming and helpful. The terrace was a nice touch with an incredible view of the lake. The room was played out well and very comfortable. Would highly recommend!
Emma
Emma,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
joe
joe,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Stay Here!
Great hotel.
Great position.
Great spa.
Lovely bar area both in the hotel and the separate pub.
Mizumi. Wow. What an incredible meal and a fantastic vibe inside too!
Ian
Ian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Had a fantastic 3 night stay , from the moment we arrived we was greeted with lovely friendly staff, our room was on the lower floor, well equipped but I would book the room with private hut tub when we return. Can not find fault with anything about this outstanding hotel, the location is especially good.
Susan
Susan,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Great place to stay
Lovely room and fantastic friendly staff.
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Sophia
Sophia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
10/10! I’m very grateful that this hotel upgraded my room to the bowness suite for my boyfriend’s 30th birthday, it made so much difference! All the staff were so lovely and friendly. The hotel was clean, gorgeous, modern etc. We would definitely love to come back.
Olivia
Olivia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Highly recommended
Our stay was wonderful . Spotless room with hot tub . Comfortable bed . Friendly staff . Excellent food and yes we will go again x spa treatment was also excellent .
Ruth
Ruth,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Absolutely loved it!
You really do pay for what you get. All of the staff from reception, bar staff and waiting on staff were extremely attentive, polite and professional.
The hotel has a premium price tag yet everything there from side tables, lamps and mirrors are all premium. The decor is respectful to the original building yet they have also managed to make the hotel new.
We drank in the bar, we ate in the restaurant, used the spa and booked treatments - it was exceptional.
We arrived home today and plan on booking this hotel for over Christmas. We loved it!
Ben
Ben,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Sameer
Sameer,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Michelle was
Michelle was,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Amazing hotel and spa decor beautiful.
Our room was spacious with a very comfy king bed and beautifully decorated.
Staff very attentive nothing was to much trouble.
Fantastic stay would definitely stay again.
KAREN
KAREN,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 1 日
Good but not excellent
Hotel in a great location, bed comfort along with sofa comfort very poor. Well used ! Water pressure poor in the shower. Hotel very clean with friendly service and the Bentley car is a great touch for being dropped off anywhere local, spa bar a great touch.being charged £12 per day for car parking when you don’t book direct is a charge too far. Breakfast good but you have to be clear with the breakfast staff to avoid confusion.
Amy
Amy,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 31 日
Stay was okay.
Lovely hotel, and good services, bed was okay, the room was also okay, the breakfast was good. The food in the restaurant was brilliant. The use of the Bentley is a good touch.
Graeme
Graeme,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 31 日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Class hotel
A lovely 3 day stay with my wife for my 60th birthday. Location excellent, Staff very friendly & cooperative, rooms clean ,tidy & modern. We didn't eat in the restaurant apart from breakfast which was good. The complimentary Bentley was a bonus getting into town. Will definitely go again...