我是否可以免費取消The Store的預訂並收到全額退款？

可以，The Store在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

The Store是否允許攜帶寵物？

可以，歡迎狗入住。收取每次入住每隻寵物 GBP50 的費用。服務性動物免費。提供餐碗和水碗。

The Store是否提供停車位？

很抱歉，The Store未提供停車服務。

The Store入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：任何時間。提前入住需加收相關費用，且需視供應情況而定。退房時間為 11:00。延後退房需加收相關費用，且需視供應情況而定。

The Store和附近有什麼好看好玩的？

例如騎腳踏車等等都是住宿內可體驗到的活動，您可以好好來玩個過癮。住宿還有提供其他娛樂活動，例如健身課程、皮拉提斯課程和瑜珈。您可以去 Spa 享受一下水療，這裡還有2 間酒吧和24 小時健身中心等娛樂設施。

The Store內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

The Store附近的環境怎麼樣？

The Store位於牛津市中心，走路只要 1 分鐘就會到牛津大學，另外走路 11 分鐘還會到泰晤士河。

The Store住宿資訊、相片和旅客評語

Q: The Store是否允許攜帶寵物？

可以，歡迎狗入住。 收取每次入住每隻寵物 GBP50 的費用。服務性動物免費。提供餐碗和水碗。

Q: The Store內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

10/10 好極了

2025 年 5 月 1 日

Nok Hei P，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 2 月 7 日

Ka Yee，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2024 年 10 月 9 日

Very good service

Excellent location, all staffs are nice and helpful, the room is comfortable.

2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 13 日

Charming, clean, modern hotel in the heart of Oxford. Fun update of an old department store. Staff were so friendly. Desk clerk sat with us at check in for five minutes to discuss his favorite places in Oxford. Would definitely stay again! Also has a great bar.

Jonathan，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 2 日

Really central and new hotel. Staff very friendly. However checkin was multi step and tedious. Room card has to be used 4 times to get in to lift, corridors and then room. Loved the breakfast.

Yih Lerh，1 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 9 月 28 日

I booked a room, which turned out to be very cold. I booked this premium hotel to be comfortable, and I wasn't. I called about this in the evening and they came to fix it. I also called in the morning, but no one came. I might be old-fashioned, but back in the day there would be immediate compensation for a satisfactory resolution, i.e. free breakfast. Something like this would have made up for the issue, but nothing was offered. Feels like "thank you for your £200+, we dont care how it was for you, we are just happy to have your money". There are cheaper hotels nearby for a matching comfort level.

Jonna，1 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 28 日

Lovely hotel and well situated in the heart of Oxford.

Vik，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 24 日

Andre，4 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 17 日

Great location and decor. Why check in online?

Checked in on line prior to our visit, using our passports, but staff still insisted on seeing id when we arrived. Luckily I had my driving licence with me. The staff member that dealt with us regarding the id, treated us as though we were an inconvenience. Not the best welcome to the hotel. The younger member of staff that showed us to the lift was much more welcoming and pleasant. Lovely hotel decor, comfortable beds, complimentary drinks and chocolate in the room were appreciated. Great central location.

Lynda，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 16 日

Best place in Oxford and UK. Superb staff

One of the best hotels I've ever stayed and I spend 200/220 days a year touring Europe or the States. Not only The Stores provides great design in every area (room, spa, restaurant, lobby) but what makes all the difference is a superb staff of young and highly motivated people who go always the extra mile to make u feel at home but also extra special. I can mention Alicia at front desk but everyone of them were both profesional and warm during our 7 nights stay. We were celebrating my sister's 65 years old and upon arrival our suite was nicely prepare with balloons, a bottle of champagne and an exquisite flower bouquet with handwritten cards for both of us. On top of delicious chocolate and replenish of the minibar (complementary) and fresh made breakfast our seven days flew away in a city we love. Have always stayed at The Randolph but The Store checks all the right boxes and will be our must stay when in Oxford. Thanks a lot for your kindness, for a job so well done. Congrats! We'll be back for sure....more days!

ELSA MATILDE，7 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 8 月 29 日

gimmick hotel, expensive website and photographs

Officious staff, poor information provision, slow check in, tiny hotel rooms, marks all over the hotel room floor and walls, hotel room rug not clean, cast to TV did not work (didn't much care, but don't say it's offered if it doesn't work), TV guide function worked once, on the 4th attempt, and never again thereafter (ditto), thermostat would not go below 19 (and temperature took forever to drop, even blasting the fan), and the sink drained extremely slowly ... if you want a gimmick hotel that seems to have spent most of its money on its website and it's misleading photographs, and if you are willing to walk several blocks (possibly in the rain) for the privilege (they don't offer onsite parking or valet parking or shuttle buses ... any of which I would have been willing to pay for), knock yourself out ... otherwise, don't waste your time or money ... it only had to be "okay" to justify the not insignificant cost of the rooms, and it couldn't even manage that. In case it's not clear, not happy.

Carl，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 23 日

Christopher，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 17 日

Thank you.

Really enjoyed our stay at The Store. All the staff were great, room was great and the rooftop bar was amazing. Great location, will definitely stay there again.

Mario，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 16 日

Suchismita，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 11 日

Lauren，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 9 日

Lovely hotel

Lovely hotel, beautiful lobby, perfect location. Our room was a little small, so check the room size if that’s important to you. The bathroom and shower were wonderful, and the bed is very comfortable.

Joshua，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 7 日

5 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 15 日

Fabulous location!! Steps away from everything. Lovely room with everything we needed. Very secure, and friendly staff. Best place to stay in Oxford.

Robert，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 13 日

Chris，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 7 日

sarah，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 4 日

kai，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 2 日

The staff was the kindest and most helpful that I have ever met. There were so many thoughtful touches- guiding us to our room, coffee and tea in our room offering unlimited information on demand. Quality touches such as robes and slippers, heated towel rack, beautiful lighting ( even in the closet) and excellent toiletries. Our view was not great, but the room was so beautiful that we did not need to look out. The woman who showed us to our room noted that all things in the room were complimentary. Many times it is impossible to know. I would love to stay here again.

Jacqueline，2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 27 日

The Store

Had a fabulous 3 days in Oxford, staying at The Store. All of the staff without exception were helpful and charming. Attended a concert at the Sheldonian.

2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 21 日

Lotta，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 6 月 18 日

Great breakfast, great location, problematic parking.

Nikolaj，1 晚旅行

Hotels.com 真實旅客評語

The Store

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