We arrived to the Kimpton/Charlottesville after a long, 8 hour grueling drive from hurricane Helene stricken Asheville. We had slept in our car, were evacuated from our hotel in Asheville, and lived through a harrowing experience there. The woman at the front desk could not have been more unfriendly, inhospitable. She was only concerned that we had mistakenly made our reservation for Monday, instead of Sunday (we didn't have WIFI, power, water for 3 days). She let us know how lucky we were that they had a room available. The hotel was seemingly EMPTY, only saw a few people at the bar, and restaurant in the morning. The woman who served our breakfast was also extremely unfriendly, almost rude when I asked if I could get fruit with my oatmeal. I would never stay in this hotel ever again. I almost asked the woman at the front desk why would she ever consider a job in the hospitality business.