Overall very good experience in the hotel as staff was friendly and check in was smooth and fast. The hotel is also at a very convenient location, walkable to centre of Georgetown and restaurants.
Bed was comfortable but wish there was thin and thick pillows to choose from. Shower head was leaking and bathroom door cannot be closed initially during our stay. Housekeeping did not replace hand towels on 2nd day and 3rd day.
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
Close to good food.
A very small room. Space is very limited. The shower water pressure and the temp were inadequate. A thumb up is the good location to good food, the room cleanliness and the hotel provides free filtered water for drinking.
Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Christopher
Christopher,5 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月4日
얼리체크인을 해주시고 직원들이 친절하고 제공해주는 커피가 맛있어서 2점을 드리기는 했으나 1점을 주고 싶었습니다. 변기의 앉는 부분에 소변이 튄 것이 여러군데 그대로 있고(수많은 숙소에 묵어 봤지만 처음 겪었 습니다) 샤워기에 뾰족한 부분이 있어 약간 위험해보였습니다. 복도에 공기청정기가 있는데 그 소리가 너무 커서 객실에서 잠잘 때 방해가 되었습니다.
급하게 예약하긴 했지만 10만원이 넘는 금액을 지불하고 묵기엔 너무 아까웠습니다.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Kian Kwok
Kian Kwok,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Lorenzo
Lorenzo,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Great location!
Mary
Mary,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月28日
Average stay
It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great.
Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating.
I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Glen
Glen,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
Ottimo hotel
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月26日
Ernie
Ernie,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
Prem Raj
Prem Raj,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Heather Joy
Heather Joy,11 晚浪漫之旅
Lastminute 真實旅客評語
10/10 好極了
2024年11月10日
Decent size, clean and has nearby mall. Many food options.
Jia Yuan Janet
Jia Yuan Janet,2 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2024年8月18日
Quand le nom de "Citadines" en prend un coup
Ils ne nettoient pas la chambre et ne changent pas les serviettes. Personnel de la réception froid et sans empathie. Mal organisés. Le 1er jour, ils m'ont fait payer la taxe touristique et pas la chambre. Au retour, la chambre était bloquée avec les bagages à l'intérieur parce que la chambre n'était pas payée! Deux jours + tard, idem pour le petit déjeuner.Puis, erreur dans la facture. Un désastre.
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月12日
very pleasant stay , will be back again
Serina
Serina,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月1日
Kuan Kin
Kuan Kin,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月31日
Excellent!
Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local
food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.