我是否可以免費取消Serenade All Suites - Adults Only Resort的預訂並收到全額退款？

可以，Serenade All Suites - Adults Only Resort在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

Serenade All Suites - Adults Only Resort是否有游泳池？

是的，住宿提供3 座室外游泳池。

Serenade All Suites - Adults Only Resort是否允許攜帶寵物？

可以，歡迎狗入住，最多共 2 隻，每隻寵物的重量上限為 5 公斤。收取每晚每隻寵物 USD100 的費用。可能會有某些限制，詳情請洽住宿業者。

Serenade All Suites - Adults Only Resort是否提供停車位？

是的，住宿提供免費自助停車服務。

Serenade All Suites - Adults Only Resort入住登記和退房的時間為？

您可自 15:00 起辦理入住。退房時間為 12:00。

Serenade All Suites - Adults Only Resort是否附設賭場？

此住宿沒有賭場，但阿瓦隆公主賭場 (開車 16 分鐘) 就在附近。

Serenade All Suites - Adults Only Resort和附近有什麼好看好玩的？

天氣暖活時，您可以盡情享受附近例如浮潛等活動。住宿還有提供其他娛樂活動，例如健身課程、皮拉提斯課程和瑜珈。好好做個 Spa 放鬆一下，或在附設的 3 座室外游泳池裡任選一座來游上幾回。 Serenade All Suites - Adults Only Resort還有具備2 間池畔酒吧和4 間酒吧，以及健身中心和Spa 服務。

Serenade All Suites - Adults Only Resort內部或附近是否有餐廳？

是的，此住宿附設 5 間餐廳。

Serenade All Suites - Adults Only Resort有戶外私人空間嗎？

是，每間客房都有陽台。

Serenade All Suites - Adults Only Resort附近的環境怎麼樣？

Serenade All Suites - Adults Only Resort的位置很好，只要走 3 分鐘就可以到卡巴薩德托羅海灘。

Serenade All Suites - Adults Only Resort住宿資訊、相片和旅客評語

Q: Serenade All Suites - Adults Only Resort是否有游泳池？

是的，住宿提供3 座室外游泳池。

Q: Serenade All Suites - Adults Only Resort是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: Serenade All Suites - Adults Only Resort和附近有什麼好看好玩的？

天氣暖活時，您可以盡情享受附近例如浮潛等活動。 住宿還有提供其他娛樂活動，例如健身課程、皮拉提斯課程和瑜珈。好好做個 Spa 放鬆一下，或在附設的 3 座室外游泳池裡任選一座來游上幾回。 Serenade All Suites - Adults Only Resort還有具備2 間池畔酒吧和4 間酒吧，以及健身中心和Spa 服務。

Q: Serenade All Suites - Adults Only Resort內部或附近是否有餐廳？

是的，此住宿附設 5 間餐廳。

Q: Serenade All Suites - Adults Only Resort有戶外私人空間嗎？

是，每間客房都有陽台。

10/10 好極了

2024 年 5 月 17 日

Swimming pools are large and clean

Kunyan，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 12 月 6 日

Clean room! I personally found the staff helpful and friendly .. needs more activities/music… good outdoor pools

Rafael，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 12 月 1 日

El personal de los restaurantes no da un buen trato

Christopher，5 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 11 月 21 日

Foi um ótima estadia, desde a recepção até o checkout. O atendimento é muito bom. A alimentação é boa (podiam melhorar as sobremesas, tem muitas mas pouco saborosas). Os drinks são bons. Achei a estrutura do hotel excelente. Quem está na área adultos podem aproveitar o lazer da área que não é. A praia em frente ao hotel é boa, com cadeiras e bangalôs para dois. Analisando na ótica de preço, achei o custo/benefício incrível.

JOAO，5 晚好友同遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 10 月 6 日

Opinión general del hotel: En general, es un buen hotel y puedo recomendarlo. Las instalaciones son agradables y los restaurantes a la carta ofrecen una comida excelente, además de contar con personal muy amable y atento en la mayoría de las áreas. Aspectos que deberían mejorar: Sin embargo, hubo varios detalles que me preocupan. Pedí servicio a la habitación en tres ocasiones y nunca llegó; tampoco presentaron excusas. Esto me causó molestias y mi esposa pasó hambre esperando. La señora del área de reservas de restaurantes fue poco cortés y no me brindó ayuda, aunque otro miembro del personal sí se preocupó por resolver la situación. También pedí apoyo especial por ser mi aniversario —incluso ofrecí pagarlo—, pero no colocaron ningún detalle ni realizaron nada al respecto. Además, la señora de limpieza arrojó agua sucia en la piscina privada de la habitación swim-up, algo totalmente inapropiado. Otro inconveniente fue que colocaron la habitación de mi hija lejos de la nuestra, a pesar de que solicitamos estar cerca. Las llaves de la habitación tampoco funcionaron correctamente, y tuve que volver a recepción varias veces para reprogramarlas. El bufé no fue de buena calidad, aunque, como mencioné, los restaurantes a la carta sí resultaron excelentes. Conclusión: Creo que el hotel tiene mucho potencial, pero necesita mejorar la atención al detalle y la coordinación del personal. Son errores pequeños, pero constantes, que afectan la experiencia general.

Luis，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 28 日

The whole resort was amazing down to the service and food.

Crystal，6 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 21 日

Muy contentos

Muy bien todo súper padre muy amables y buen servicio la comida deliciosa y muy variada

Maria Teresa，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 21 日

I feel safeand the staff are great.

Juan，6 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 18 日

Ana，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 16 日

Emelyn，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 14 日

Hospitality was amazing. Amazing food. Wonderful vibes. Nice and relaxing

Keith，3 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 11 日

The property, although it is not that old, seemed to be very run down. Maintenance issues included leaking pipes "fixed" by a towel and tape wrapped around it (water leaking from pipe through the molded ceiling times onto the toilet in our room), mold, broken shower fixtures, in operatable mini fridge, exteriors of buildings in poor shape, "wood" finishes on doors and hallways peeling. Holes in walls and missing trim pieces. Dirty pools with trash all around. Dirty towels for both bath and pool. But, with all the maintenance and cleaning issues aside- our interaction with staff was mostly good and the food was good at all restaurants.

Michael，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 9 月 10 日

The resort grounds are beautiful! Food and drinks were good. Quiet and relaxing.

Bill，6 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 9 月 10 日

Great services, they play bachata , merengue, salsa , all type of music the way you can enjoy the night . Food was good , service excellent. The beach wasn’t the greatest but it was ok , the rest was excellent

wilfredo，2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 9 月 10 日

the vibe from the area and staff made the stay fun they’re friendly and super entertaining food was great

Noel，5 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 9 月 10 日

It was peaceful but lively during the night time, I wish there were 24hour restaurants :( The staff in the main lobby & swim up bar were great, buffet were not bad but the hosts at the a la carts restaurants didn’t have the best

Maria Angela，6 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 9 月 9 日

The property is a short 15 minute drive from the airport and is gated with security at the front. When you arrive you’re automatically being greeted by a sales presentation and pitch to upgrade your stay by receiving a different colored wristband which will allow for access to other exclusive pools and cabanas with towels already laid out and provided on the beach chair. Those pools don’t have a swim up bar and are usually pretty quiet and unoccupied. For the main pool that everyone went to which is the swim up (on the adults side), the service there is amazing. Bartender Juan will make all your drinks and provide great entertainment. The activity entertainment people are high energy and great. Jeffrey knows how to make you feel comfortable and join in on the games and activities. The junior double swim up room I had, decent in size, huge shower, separate toilet room, double sink, robes and slippers provided, decent size rub in the middle of the bathroom area, the couch pulls out, lots of storage area for your clothing, steamer provided as well as two umbrellas, mini fridge, decent lighting, the AC/heating unit worked amazingly, the temperature of the swim up was usually warm, and the door had a press to lock button. The phone didn’t have a directory on it to call for the front desk, room service, or anything. You can select and purchase room service from the tv. The WiFi was also pretty decent.

Charlene，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 9 月 9 日

Property was nice and well kept. Staff was well accommodating. Pools were nice. Roof top Sunset Bar pool area was an excellent amenity. Beach area was nice. Plenty of chairs at both the pool and beach areas. If you are looking for a peaceful quiet vacation the adult side is perfect for that. But for us the Adult side was a little too relaxing. It was lacking in engagement of the entertainment staff throughout the day and evening that we are accustom to with our other trips. If you are looking for more entertainment and having daily evening shows, you would be better to stay on the family side.

noah，5 晚好友同遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 9 月 9 日

La playa estaba totalmente llena de algas incluso toda la arena con muy mal olor en el lugar

Olga Lina，7 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 9 月 9 日

Russell，4 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 8 日

Resort was very clean and staff was very friendly. Food was good however we were disappointed with the Resturants the resort had to offer fir the VIP customers.

Jacquelyn Diane，5 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 9 月 8 日

very nice hotel I will recommend

jorge，2 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 9 月 8 日

Quiet,

Clive，4 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 9 月 8 日

The staff is great, very friendly, efficient makes you feel like family. The rooms were very nice and the a/c in the room was excellent. What was horrible and unacceptable was that all the restaurants (Gourmet, Asian, Steakhouse, Buffets) as well as the theater had no Air Conditioner. The staff was incredible in all the places though they were all sweating as they were in a sauna. They were not the only ones sweating so were we, it was like dining in a steam bath. I did ask the staff and no one had an answer. We were there 7 days and we will not be returning due to this. The only area that had a/c was the gift shop next to the theater as well as the club (disco). Some areas, hallways in the main lobby were not lit up in the evening as ell. i do not know if they are attempting to lower their electricity cost but it was very bad. We went with another couple who went last year and highly recommended the property and they must have apologized 3-4 times per day to use. They were embarrassed (though we told them how could they know). We had the room with the swim out pool yet we were not considered "elite' which the only perks were "premium" liquor (not so premium either) and the use of an elite pool which last year was 1 of the adult pools and 1 bottle of liquor given to you every 5 days. These were the main differences which is was ridiculous and gave the impression of just a cheap upsell trick. We will NOT RETURN to this hotel.

DAYLA，6 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2025 年 9 月 8 日

Not bad

Nelly，7 晚好友同遊

Expedia 真實旅客評語

Serenade All Suites - Adults Only Resort