A pleasant 2 nights stay with secure parking. Excellent service at reception
Pauline
Pauline,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
Clean, quiet and comfortable
A comfortable stay in a very clean and spacious room. The area was quiet, and there was plenty of car parking space. The only problem we had was that there were no evening meals served during our stay which meant that we needed to go back into the town after a long Sunday of travelling.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 24 日
Frances
Frances,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 23 日
Joe
Joe,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Susan
Susan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Kaunis hotelli
Kaunis hotelli, huoneet entisöity kauniisti ja viihtyisäksi. Rauhallinen ympäristö, ilmainen parkkipaikka hotellin omalla pihalla.
Janne Armas
Janne Armas,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Comfortable hotel
Big Victorian hotel just outside the town centre but walkable in 10 minutes. Easy to get onto the moors behind the hotel as there’s a footpath near. Comfortable bed and brand new bathroom. Plenty of parking space.
g
g,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Comfortable, clean, a great cost effective option
Overall good stay with the Craiglands, nice big car park and big capacity hotel with a relatively cost effective price for the area. Hotel decor and fittings are a little dated overall but by no means would I call it tatty or tired, that means lovely grand features amongst some things which feels like they could do with an update. Comfortableand clean stay. Staff were very friendly if a bit sparse during my stay. A large coach trip of East Asians happened to be staying at the same time I was there which didn't cause any real disruption to my visit except for not staying for dinner or breakfast, which I found easily a pretty short walk away (10 mins tops downhill to be in town - uphill to return if you were doing that and Ilkley is a bit hilly away from the centre being in the valley). Overall good stay, would stay again especially if price continues to be the differentiator Vs some of the more central options - I paid £90 for a night here when The Crescent in the town centre was asking £140-£150 - The Crescent is glorious but on a business trip I'm penny pinching!
Tom
Tom,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Simon
Simon,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 12 日
Fabian
Fabian,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
One of the best hotels to stay in ilkley
Its a very good and pleasant hotel the rooms are very clean and tidy and well presented and i would recommend it to anyone wanting to stay in ilkley
Brian
Brian,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
Graham
Graham,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 9 日
Lucy
Lucy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 27 日
Craig
Craig,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 26 日
Claire
Claire,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 15 日
Quiet when we were there apart from noisy kitchen fans. Horrible car park, not sighnposted well from the road.
Lift worked. Old building well adapted.
A
A,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
Nigel
Nigel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 5 日
Not dog friendly !
We changed our usual hotel in Ilkey due to the location of Craiglands between the moors and the town and the Best Western brand and as it stated dog friendly . The dog beds and the bottle of bubbly was a lovely touch , with a very comfy bed and great bathroom .However we felt 2nd class citizens just because of the dog . Signs on the towels asking us to use them for the use intended ! The room was long and dark and view of a pipe , mossy roof and brick wall . We had to leave the window open as the room was so hot and so was woken each morning by the kitchen extractor fan at 6-7 am .
When we politely asked to move we were told there was no spaces in dog friendly rooms and they couldnt do anything about it. We would have checked out but the room was not refundable . When we saw an upgraded room it was like a different hotel .
Meals/drinks had to be taken in a bar room and even when the big restaurant was closed for breakfasts we felt we were put in isolation in the bar on our own even thought the brasserie floor where everyone else was was hard and so easier to clean . No food available after 7.30 . It did feel like Marie Celeste and bars/reception had a intercom system if you needed a member of staff .Maybe no people in the bar due to the cost of drinks £16 a pint of beer and glass of wine .
Unsure if we paid the same as other standard rooms but wasnt worth it ! Come on Best Western! Shame because the staff were lovely . I would add photos but this app wont let me .
Jane
Jane,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 1 日
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 28 日
Plenty of parking available. Sadly I was told that the restaurant was not open for two nights which wasn’t convenient.
Ross
Ross,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
Antony
Antony,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
Great stay
Great stay with the most friendly courteous staff I have met in a hotel. Great warm welcome at reception and great service from the staff at dinner and breakfast. Room very clean and bed and pillows very comfortable. Breakfast very good with good choice. The hotel is old fashioned and has real character I would stay again and recommend
Carolyn
Carolyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 15 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 13 日
Very good hotel but family room is a bit cramped for a family of 4.