Unfriendly hotel staff, dated hotel furniture & very very uncomfortable beds. Would not recommend.
Matthew
Matthew,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 2 日
Good downstairs, not so good upstairs
If you're staying in Ilkley, the Craiglands is your go to hotel. There's a lot still to like about the place. Reception is friendly, bar area is good and the place is clean. Go upstairs, not so much. The place looks tired with a lot of fading wooden door and old carpets. My room was fine, but again, it's old. It gives you the feel of how things were in the 80's and nobody has bothered to give the place an update.
Finish on a positive, the breakfast was good!!!
Shaun
Shaun,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 28 日
Nigel
Nigel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 15 日
A good place to sleep.
This hotel has such great potential and is just let down by it's age.
The beds were so comfortable, the rooms very roomy, but my gawd the rooms / hotel were cold.
We were planning on having dinner too, but due to a party would have needed to eat in the Bistro (cold). We sadly felt that the staff were too busy with the party catering, so took our chances elsewhere.
Personally I would love it if Best Western could align on their pet policies. We stayed the night before in another BW and paid £15 for our dog - here it was £25
Veronika
Veronika,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 6 日
PETER
PETER,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Maria
Maria,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
A pleasant 2 nights stay with secure parking. Excellent service at reception
Pauline
Pauline,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
Clean, quiet and comfortable
A comfortable stay in a very clean and spacious room. The area was quiet, and there was plenty of car parking space. The only problem we had was that there were no evening meals served during our stay which meant that we needed to go back into the town after a long Sunday of travelling.
真實旅客
3 晚旅行
Hotels.com 真 實旅客評語
4/10 一般般
2025 年 8 月 24 日
Frances
Frances,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 23 日
Joe
Joe,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Susan
Susan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Kaunis hotelli
Kaunis hotelli, huoneet entisöity kauniisti ja viihtyisäksi. Rauhallinen ympäristö, ilmainen parkkipaikka hotellin omalla pihalla.
Janne Armas
Janne Armas,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Comfortable hotel
Big Victorian hotel just outside the town centre but walkable in 10 minutes. Easy to get onto the moors behind the hotel as there’s a footpath near. Comfortable bed and brand new bathroom. Plenty of parking space.
g
g,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Comfortable, clean, a great cost effective option
Overall good stay with the Craiglands, nice big car park and big capacity hotel with a relatively cost effective price for the area. Hotel decor and fittings are a little dated overall but by no means would I call it tatty or tired, that means lovely grand features amongst some things which feels like they could do with an update. Comfortableand clean stay. Staff were very friendly if a bit sparse during my stay. A large coach trip of East Asians happened to be staying at the same time I was there which didn't cause any real disruption to my visit except for not staying for dinner or breakfast, which I found easily a pretty short walk away (10 mins tops downhill to be in town - uphill to return if you were doing that and Ilkley is a bit hilly away from the centre being in the valley). Overall good stay, would stay again especially if price continues to be the differentiator Vs some of the more central options - I paid £90 for a night here when The Crescent in the town centre was asking £140-£150 - The Crescent is glorious but on a business trip I'm penny pinching!