In the heart of Durango, The General Palmer Hotel combines historic charm with modern comforts. Enjoy a continental breakfast, connect to in-room WiFi, and unwind on the terrace or explore the library. Guests rave about the central location and helpful staff.
Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.2 km
Durango Area Tourism Office - 3 min walk - 0.3 km
Animas River Trail - 5 min walk - 0.5 km
Fort Lewis College - 13 min walk - 1.2 km
San Juan National Forest Supervisor's Office - 17 min walk - 1.4 km
Getting around
Durango, CO (AMK-Animas Air Park) - 10 min drive
Durango–La Plata County Airport (DRO) - 22 min drive
Durango Narrow Gauge Railroad Station - 2 min walk
Restaurants
lone spur cafe - 1 min walk
McDonald's - 2 min walk
Durango Coffee Company - 2 min walk
Denny's - 4 min walk
Gazpacho New Mexico Restaurant - 3 min walk
About this property
The General Palmer Hotel
The General Palmer Hotel offers a fantastic location, putting you just steps from Durango and Silverton Narrow Gauge Railroad. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and downhill skiing, and free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 9:30 AM. The comfortable beds and helpful staff get great marks from fellow travelers.
At a glance
DONE
Hotel size
39 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (20 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:30 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Downhill skiing nearby
Scooter/moped rentals nearby
Ziplining nearby
Snowboarding nearby
Hot springs nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Porter/bellhop
Facilities
2 buildings/towers
Built in 1898
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Ceiling fan
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Hydromassage showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 15.00 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge of USD 75.00 (subject to availability)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango
Frequently asked questions
Does The General Palmer Hotel offer free cancellation for a full refund?
Yes, The General Palmer Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The General Palmer Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The General Palmer Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The General Palmer Hotel?
Check-in start time: 4:00 PM; Check-in end time: 12:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 75.00 (subject to availability).
What is there to do at The General Palmer Hotel and nearby?
During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs, spelunking, and hunting.
What's the area around The General Palmer Hotel like?
The General Palmer Hotel is a short 2-minute walk from Durango Narrow Gauge Railroad Station and 4 minutes' walk from Animas River Trail. Travelers say the area is very central, and great for skiing.
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The General Palmer Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Elevator
Restaurant
Bed
Historical
Store
Trains
What guests liked
Breakfast was a highlight with many guests praising its quality and variety. (35 reviews)
Dining options are exceptional and within walking distance, offering something for all budgets. (6 reviews)
Parking was convenient, safe, and ample, with some guests even mentioning it as a highlight of their stay. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 20, 2025
Fantastic stay
I wish all hotel stays would go as well as our stay at the General Palmer. Wonderful staff, spacious room with comfortable bed, and excellent downtown location. Would definitely stay here again!
Tim
Tim, 2-night trip
10/10 Exceptional
Sep 4, 2025
The General Palmer House was eloquent in every way possible. Loved staying there. The staff were great.
Kathie
Kathie, 1-night trip
10/10 Exceptional
Aug 20, 2025
The staff was wonderful and friendly.
The hotel was beautiful
Roxanne
Roxanne, 1-night trip
10/10 Exceptional
Jul 11, 2025
Fatastic
Fantastic hotel- great location fun downtown but most memorable part was the outstanding service! Would definitely stay here again
Eileen
Eileen, 2-night trip
10/10 Exceptional
Jun 2, 2025
Great historic hotel.
Mark
Mark, 2-night trip
8/10 Very good
Jun 22, 2025
Great service and nice location
Amanda
Amanda, 2-night trip
10/10 Exceptional
Sep 9, 2025
Great historic hotel in downtown old Durango
Beautiful historic hotel that allows walking to all of downtown Durango. If you're taking the Durango Silverton train it’s a 5 minute walk at most to it. Rooms were spacious and very clean.
William
William, 2-night trip
10/10 Exceptional
Jul 28, 2025
Amazing stay. We will be back!
Jeff
Jeff, 2-night trip
10/10 Exceptional
Sep 3, 2025
Superb
Amazing!! I could rant for a half hour how great this hotel and service is. The location is just as good too. Special Thanks to Chandler and the entire FD crew. Fantastic job!
Jonathan
Jonathan, 4-night trip
10/10 Exceptional
Sep 17, 2025
The Hotel was historic but at the same time very clean. The staff was very friendly and helpful with local suggestions for things to do and places to eat. Being next to the Steam Train added to the experience. Our room was in a secondary building and had no access except for a staircase which was not a issue but could be for some with mobility challenges.
Greg
Greg, 1-night trip
10/10 Exceptional
Aug 17, 2025
Perfect anniversary getaway!
The rooms are beautifully appointed to fit the time period. The king sized bed was very comfortable - we slept great. We had the continental breakfast twice, and enjoyed it both times. There are several dining options within walking distance for all budgets. We will definitely stay again!
Andrea
Andrea, 4-night trip
10/10 Exceptional
May 22, 2025
Great place to stay in the heart of downtown
JEFF
JEFF, 1-night trip
10/10 Exceptional
Jun 17, 2025
Excellent room, service, and experience
Bruce
Bruce, 1-night trip
10/10 Exceptional
Apr 28, 2025
Great location
Michael
Michael, 1-night trip
10/10 Exceptional
May 4, 2025
Would stay again!
Excellent Sunday brunch & lovely staff!
JoAnna
JoAnna, 2-night trip
10/10 Exceptional
Apr 3, 2025
Charming old hotel in a great location.
Lori
Lori, 2-night trip
10/10 Exceptional
Jun 10, 2025
Beautiful place to stay. Excellent customer service
Lynne
Lynne, 2-night trip
10/10 Exceptional
Jul 29, 2025
Overnight stay in Durango
We had a 2 bedroom with large living room. There was an issue with bath tub but they quickly took care of it. Breakfast was delicious. Would definitely stay here again.
Linda
Linda, 1-night trip
10/10 Exceptional
Jul 22, 2025
Awesome stay!!
We had a fantastic stay!! It was our 35 anniversary and we couldn’t have enjoyed it more. Chandler was awesome and every suggestion he made was superb! We will definitely be back!
Donna
Donna, 2-night trip
10/10 Exceptional
Apr 22, 2025
Beautiful accommodations.
Jennifer
Jennifer, 1-night trip
8/10 Very good
Aug 12, 2025
C
Classic hotel next to the Durango-Silverton rail station. Nice breakfast included. 3rd floor room had no window, maybe the one they stick Hotels.com Platinums in :-(
Verified traveler
1-night trip
10/10 Exceptional
Jun 12, 2025
Very friendly and helpful staff. The hotel is beautiful! The elevator is a quaint and fun experience.
Mary
Mary, 2-night trip
10/10 Exceptional
Jun 23, 2025
We loved how unique and well run The General Palmer was. Chandler at the front desk made us feel right at home and had plenty of recommendations for our chosen interests around town! We would absolutely visit again.
Casey
Casey, 1-night trip
10/10 Exceptional
Aug 4, 2025
Colorado trip 2025
In Durango for a night to ride the train. Hotel very convenient to old downtown restaurants and shops. Hotel right next to the train station and as hotel guests, were allowed to park there. 5 minute walk to the Durango-Silverton train. Hotel very comfortable. Breakfast was very good. Staff very accommodating.
Roch
Roch, 1-night trip
10/10 Exceptional
Jul 1, 2025
Excellent Durango Stay
This historic hotel has managed to create a historic environment with all the comforts a modern tourist expects! The towels and linens first rate, antique elevator fun and staff friendly and helpful. The hotel is well located near the train station and you are able to walk every where to shop and eat.