I found other people's hair when I just entered the room, which means they had not vacuumed.
And when we went out in the morning, the staff asked me when we would come back.....
Basically not so bad, however I did not feel comfortable during my two-day staying.(compare to a normal hotel)
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年6月26日
very helpful staff with good environment, but no spa.
Excellent service. Very quiet neighborhood. Enjoyed the Ryokan experience.
Kenneth
Kenneth,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年10月11日
Excellent staff and amenities. A very japanese experience, in a cozy place to stay in the heart of Gion.
Alexa
Alexa,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年10月10日
Misleading and/or confusing information Our room was not cleaned for 2 days, they told us water was free but next day there was a charge. Washing machine was broken after 3 try’s it kept running. Difficult to communicate with staff.
Norma
Norma,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年10月2日
Fabiana
Fabiana,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月16日
Absolutely wonderful people at SAKANOUE, made me feel so welcome and special. I loved the unique, traditional vibe and peaceful atmosphere here. Only slight downside is outdated bathroom, and there is only an AC unit on the wall which isn’t very powerful so the room is quite stuffy at night (in here in September so it’s hot & humid).
Daryl
Daryl,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月6日
Amazing staff, clean and comfortable rooms
The staff was friendly and helpful. The rooms were comfortable and spacious, the amenities offered were great quality. We enjoyed the in room baths and the serene feeling that the Ryokan provided.