湖畔飯店，設有 2 間餐廳並鄰近柬埔寨文化村
舒適，地理位置理想，到不同地點非常方便，服務員非常友善，免費的 airport pick up服務非常好
If you come to SiemReap Cambodia, i don't recommend this hotel. First when check-in, they…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔；床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗；客房的門會在清潔後封閉，且住宿使用靜電噴霧器進行清潔和消毒。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間，且旅客可以從建築外經由獨立走廊直接進入客房。
需要轉乘機場接駁車，並且至少必須在出發前 24 小時聯絡飯店以便事先安排，飯店電話號碼在您的訂房確認單中。
如需接送服務，旅客必須在抵達前 24 小時聯絡飯店，飯店電話號碼在您的訂房確認單中。
We were satisfied...with the hospitality and services...
2 晚好友同遊, 2020年08月14日
We were collected at the airport by very helpful hotel check in staff, the hotel reception is very grand and nothing is too much trouble for the staff. The room was immaculate with crisp white sheets and a huge roll top bath. The room had very efficient air conditioning and bottled water provided daily. The hotel is full of beautiful traditional classic Cambodian furniture and statues. The hotel provides an evening shuttle to town daily and will also book drivers to take you on temple tours.
7 晚浪漫之旅, 2020年02月28日
Great Resort! Excellent service. Close to downtown.
Erick, 3 晚浪漫之旅, 2020年02月01日
We stayed for 11 nights. My teenage boys, my wife and I Communication before we arrived was excellent and arranging transfers was easy and on time. This hotel is rated 4 star, but the service we received was as good as the service anywhere I have stayed at 5 star.. including comparing to France, England, Germany, Japan, Australia/NZ. Would definitely recommend this to other couples and families. The hotel is a little way out from the city centre.. but a ride by tuktuk was only $5 US each way and was available any time we wanted. A really enjoyable stay.
Rod, 11 晚家庭旅遊, 2020年01月12日
The staffs are courteous, helpful, and nice. The place is huge, a bit outdated but overall a nice hotel!
Mick, 2 晚家庭旅遊, 2020年01月06日
Beautiful hotel, well maintained and attentive. Customer service is to the best. The best of it is the free pick up and drop off also the free shuttle service provided in the evening. Great stay
jagath, 3 晚家庭旅遊, 2019年12月31日
Inside room are fantastic. Staffs are nice; except outside the surrounding of properties. I guessed entire country has the same kind of problem. Dirts every where due to the dirt Road & Construction.
shelley, 2 晚浪漫之旅, 2019年12月29日
Clearly catering for the Chinese, from the breakfast to the facilities.
FS, 14 晚浪漫之旅, 2019年12月25日
The room is very clean and spacious. The hotel staff are very courteous and polite. Free airport to hotel and totel to downtown transfer which is great.
3 晚家庭旅遊, 2019年12月20日
Generally, the staff are extremely polite and courteous, and tend to go out of their way to assist. We had stayed for 4 nights at Empress Angkor. There were bedbugs (I think) or some insects which made sleep extremely difficult. We had reported this the next morning and they sprayed something to fix it. Night 2 was good. We faced the same issue the next night & requested for some staff to attend. The hotel staff promised to send someone immediately and no one turned up. Since we were extremely tired, we didn't bother to follow up and call again. Not sure whether language was the issue. Hope they address this issue for future guests. Overall a good experience except for the bed bugs or whatever insects that were feasting on us.
4 晚家庭旅遊, 2019年12月17日