When we arrived, the reception desk was having trouble issuing key cards and the employee seemed frazzled. The hotel charges a $75 fee for pets even as it describes itself as pet-friendly. Our room after our stay was not any more soiled or dirty thanks to our puppies than if we had stayed without them. The $75 pays for nothing but a bag of cheap toys and snacks leaving Hampton with about $73 worth of clean profit. Nobody likes to feel like they've been fleeced but with a sign warning about guests not reporting their pets so the hotel's greed can be satisfied, it's inescapable at hotels like these. It's not a good look. When I started explaining my view about this to the receptionist, she literally turned around mid-sentence and walked away. There really is not reasonable justification for it. A security deposit would suffice to ensure that the hotel's interests are protected and the the guests don't feel like they paid for nothing.
Momir
Momir,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
james
james,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Raedella
Raedella,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
Almost Exceptional
Great service except for the included breakfast. The lady was walking around the service area, but unfortunately she wasn’t helping the customers that were asking for basic things like, milk, coffee, bagels, egg's.
Enrique
Enrique,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
dewayne
dewayne,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Nice stay
It was quiet and clean. The only problem we had was the bathroom had issues flushing the toilet and the air conditioner kept shutting off. Other than that, you could walk to restaurants and be close drive to things.
Jacquelyn
Jacquelyn,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月2日
below expectations for hilton
Housekeeping was very loud and camped outside our door for 3 hours.
The same housekeeping person knocked on our door twice, even though we should have been on her clipboard for checking out that day.
Mattresses need replaced.
Breakfast person was unable to keep up with demand; and one person in party suffered light food poisoning that day, possibly from the breakfast.
Shower head poor.
Other issues as mentioned by other reviewers- hair in bathroom, sink drain popup marginal.
Front desk staff was very nice and professional.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Marion
Marion,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Luis Felipe
Luis Felipe,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月22日
Front desk really good...the rest very bad.
The breakfast was not as expected fr9m a hampton, and the people in charge closed almost 30 minutes before, they did not refill the items and there was a lot of people coming in to find out there was no food for them...cleaning lady tried to takes out 40 minutes before check out time!
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Loved everything except for the housekeeping. Housekeeper knocked loudly and told us we had to leave soon when checkout was not until 11 am.
Elizavet
Elizavet,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Joanna
Joanna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Annika
Annika,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Debi
Debi,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月2日
Staff was very friendly and professional. Room was clean and comfortable.
eugene
eugene,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Nice clean place with great customer service
Eric
Eric,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月2日
Kevonn
Kevonn,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月1日
Muito boa, tranquila
Marcelo
Marcelo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
Cindy
Cindy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Pleasant stay
My stay was very pleasant. Room clean and comfortable. The only issue was the parking lot light penetrating through the blinds into the room.