Excellent customer service, staff are very friendly and very helpful. Rooms are always…
住宿表示有確實遵守Commitment to Clean (萬豪)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
游泳池的開放時間為 06:00 至 23:00。
住宿確認有配合Commitment to Clean (萬豪)，加強清潔與消毒措施。
Overall it was a good stay. Rooms were clean and comfortable. There was opportunity for outdoor activity to get some fresh air and exposure to nature (hiking, snow shoes, cross country skis). The main complaint is that the first room we were given the sink didn’t drain and the toilet didn’t properly flush. If they are doing thorough cleaning during COVID, I would think these issues should have been noticed. To be fair, they did change our room and upgrade us which was nice. In the new room, the TV wasn’t working properly but we did have someone come and fix it.
Matthew, 3 晚旅行, 2020年12月20日
A very nice comfortable room with a nice view. Relaxed an d watched new American President speech. A time to remember
Michael, 1 晚旅行, 2020年11月07日
Great customer service great courteous service
1 晚旅行, 2020年11月06日
Amazing stay. We were there for our honeymoon and the resort made us feel really special. Some splendid food and drinks at the restaurants! Will definitely come back for a longer stay.
Mayank, 3 晚旅行, 2020年10月30日
Felt like a home away from home. Would love to experience being here during every season.
Jill, 2 晚浪漫之旅, 2020年10月27日
JW Marriott Hotel at the Rosseau is a 4 star hotel, where the staff kept good care of my wife and I when we were on our honeymoon. Our staff were courteous,, they were prompt to our immediate needs and concerns, and they made us feel comfortable the entire week we stayed at hotel. One thing to note is that it's best to stay at this hotel during the summer and early fall because it is during that time period when the resort is full of activities including kayaking, the adventure park they have up front, and th spa facilities. Due to COVID-19, many of their activities were closed, so my wife and I did our best to enjoy the hotel and surrounding area. The hotel even had billiards and chess games to kill our spare time when the weather got dreary. Overall experience is an 8/10.
6 晚旅行, 2020年10月25日
Restaurant very poor service , food very bad , honestly I don’t recommend
Sandra, 1 晚浪漫之旅, 2020年10月24日
Muskoka setting is gorgeous. Room is spacious and clean. Service was polite and pleasant. When I checked in, no one mentioned that reservations were necessary for dinner dining and by the time I realized, all reservations were gone - only 5:00 p.m. remained. Room didn't have a robe (I had to call down for one), or napkins or dishtowel in the kitchenette. Microwave didn't work. Shower was cold two days of the three. Sink didn't drain properly in the bathroom. Small things that added up to disappointment. 2m physical distancing not observed or enforced in the hotel, dining, or bar areas. Guests are "asked" to distance in some areas. More information about surrounding area activities would be helpful (off site dining, hiking trails etc) Overall, while my stay was pleasant, it wasn't worth the money.
Sue, 3 晚旅行, 2020年10月22日
It was a very warm and pleasant experience. This is a great property with lots of food options within the property.
2 晚旅行, 2020年10月16日
The food at Teca was excellent. The room was clean, the view was great, however looking at the building itself I was put off by the chipping paint on the exterior... made the place appear somewhat rundown.
Frederick, 1 晚旅行, 2020年10月13日