The receptionist was not friendly when we checked in. She asked for my credit card, and I asked what was that for (the room has been paid). She rolled her eyes and said it was for extra expenses that might occur during our stay.Her accent was incomprehensible, so I asked her to say it again. She rolled her eyes again. The house keeping was terrible, I had to pick up the hair on my sheet almost every day when I returned to my room, I even found a plastic bag (definitely not mine) in my toilet after they cleaned my room.
One night there was a black out in my room, and they sent a mechanic to fix it. The electricity compartment on the ceiling was full of dust. So, when he was done, I asked the manager to send a house keeper to clean it. I called three times, and waited till 11 pm, no one came. Definitely not a hotel that I would recommend.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2017年5月30日
酒店位置很棒但是配置很老旧
酒店位置很好,但是房间比较老旧 配置不好 Wi-Fi也不是免费的 不是很好!
FANGYUE
Hotels.com 真實旅客評語
8/10 非常好
2017年5月16日
location is great, comfortable and clean
Its locate at city center, close to CP shopping mall. Staff are nice, even help us charge our sim card. Room is clean and comfortable. Everything is great, only the wifi need extra charge. The Spaghetti and cake are must try.
YU-TING
Hotels.com 真實旅客評語
8/10 非常好
2016年12月20日
真實旅客
Hotels.com 真實旅客評語
4/10 一般般
2016年5月15日
Bad experience in this hotel
Bad experience. Chair is broken. The wi-fi service double charge, finally check-out bill is unclear. Totally suck in this hotel!!
TSUNG-MING
Hotels.com 真實旅客評語
4/10 一般般
2016年2月15日
NOT really good experience in the hotel, I lived in the hotel two nights, I found a lot of hairs in shower tub at first night, a bit terrible but I could clean up by myself that was not a big problem. On the second day, I could not enter the room by the key, I called the reception twice, and waited outside the room over half hour, no staff shown up finally...
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2015年12月22日
I love it everything when I saw what I feel
印度新德里的,嗯,华美达大酒店,实际上它叫做,RoyalplazaIt's one of the Best hotel.In New delhi India.Um,yeah I've had appreciate.Too Ms ruchi.ashish and sweet lady boss of the hotel and to puja mir khan mir sardar and cute people in royalplaza hotel i love it just could feel home in there
GULIJIMINA
Hotels.com 真實旅客評語
2/10 不太好
2015年12月21日
Not worth any penny!
This is one of the worse hotel I've stayed. The food is awful, don't recommend for the restaurant. Worst pasta! The room smell like sewage. The bed is fill with sands and dirt. I've prepaid the wifi, and speed is slow and always disconnected. Called to complain, the service even reply its complimentary. I've paid for everything and don't feel it's worth any penny. Rather stay at next door with Shanga rila.
Hung-I
Hotels.com 真實旅客評語
8/10 非常好
2015年8月31日
SHIH FENG
Hotels.com 真實旅客評語
4/10 一般般
2015年4月8日
Inadequate service and decrepit service
The location is good and accessible by metro. However, rooms are small, facilities are old and clearly lack proper maintenance. Shower heads and taps showed signs of rust and stains, toilet flush was loud, towels started to appear brown and mattress overused. All staff were indifferent and completely incompetent, a serious lack of training can be seen. At breakfast, three different waiters came over and asked if I wanted coffee, and they all had forgotten to bring over the my coffee. When asking for restaurant recommendations, the concierge only recommended hotel restaurants and refused to provide further advice for dining out. Worst hotel choice ever and will stay away from Royal Plaza on future trips to Delhi.
Room was too small, the beds creaked, just 1 window and cannot open it so claustrophobic feel.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月24日
Ratna
Ratna,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月26日
Hotel de categoria, elevadores e serviço de limpeza bons, garçons educados, comida razoável, serviço no check in e room service péssimo. ,
wilson
wilson,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
Beautiful and colourful hotel
Delightful and colourful old hotel. Clean and quiet in room. Breakfast waa food and a few vegan options which is good. Maybe more vegan options please.