博蒙特 1-10 號羅德威飯店

High Price Low Expectations

My bf & I called to see if we could possibly check in early since we were going to a festival in San Bernardino (we were visiting from Arizona with 2 friends also staying with us) which started at 2pm & went until 12am, we called a lady had said we couldn’t check in early we could possibly call around 12pm & they might have a room available. We were fine with not checking in early no bid deal. We ended up just checking in at our original time 3pm which we were already missing an hour of our festival. Upon arrival had fast check in got our room keys went to our room & the door was wide open & dirty, we were giving a room that was not cleaned yet. My bf went to the front desk & a man apologized & said if we could wait another hour & a half to get the room cleaned because they were short staffed & then offered him a discount. We didn’t want to wait & miss more of our festival, we went to Walmart & changed there & went to the festival. We come back around 1am & get to the door & then the key cards didn’t work, we ask for new ones & go inside to our room. Once we walked in we laid down & realized that I had asked for 2 queen beds & was given 2 full size beds (my bf is 6’4). At that point we were just over it. Upon check out date everything was fine & we complained about these things & were told sorry about late check in & nothing was done about the beds & a lady said they don’t offer discounts the man shouldn’t have offered one. Pay for what you want get what you Don’t..

Shelby, 2 晚好友同遊, 2021年07月31日

Hotels.com 真實旅客評語

accessibility. great staff. esp LOU.

2 晚浪漫之旅, 2021年05月29日

Expedia 真實旅客評語

Given dirty room and harassed for having visitors

I called in advance to book and was told they had available rooms. I booked and checked in only to walk into a dirty room, beds were not made and the room still had trash in it. Was told that was the only room so was asked to return in an hours so the maid could clean it. I was in town visiting family so my niece stoped by well I was getting ready and the office called threatening to put me on the DNR list if my visitors didn’t leave immediately. Then came to my room knocking and continued harassing me and my family waiting outside my door until they left. I never been harassed like this for having visitors at 1pm. We were not making noise or being loud/rude just getting me and my kids ready for a family event at a park down the street. I couldn’t even bring anyone back to use the restroom during the event witch was one of the biggest reasons for getting the room so we didn’t have to use public restrooms. To top it off there was nothing listed to show there were no visitors allowed and they were unable to provide any visitors policy. Room was okay did smell bleach so I know they disinfected it. Bed and pillows were horrible on my neck and back.

Eileen, 1 晚家庭旅遊, 2021年05月23日

Hotels.com 真實旅客評語

The property is older and outdated but it was very clean and I felt very safe during my stay. I really enjoyed the fact that the entire property is non-smoking. The staff was also extremely friendly and very accommodating to my need of an early check-in. I was very satisfied with my stay and will definitely stay again next time I’m traveling in the area.

1 晚浪漫之旅, 2021年05月22日

Expedia 真實旅客評語

Homeboys Hangout

The front desk staff was friendly but the other as far as "maids" were not friendly looking and had no uniform. Looked like homeboys hangout. The room was ok. Bathroom wasn't very clean. Overall 6.5/10

Mark, 2 晚旅行, 2021年05月07日

Hotels.com 真實旅客評語

The place itself was nice the area a little shady

Rosalia, 1 晚旅行, 2021年05月01日

Hotels.com 真實旅客評語

Liked the one story, did not like the way people took up two parking spaces because they parked large vehicles in a small spot

3 晚家庭旅遊, 2021年03月24日

Expedia 真實旅客評語

Smoker's Paradise

If you like cigarette smoke, then this is place for you. But if not, then how is this place more than 1 or 2 stars? Some rooms must be better than others, so it's a huge risk. My room reeked of cigarette smoke. Several cigarette butts right outside door... traces of cigarette ash in the shower. I complained, but there was nothing they could do because no more vacancy. Also, on Hotels.com, they stated that food/breakfast "may be limited" during Covid. By "limited" they mean NOTHING! Finally, in the morning, there was NO water in the shower. After getting dressed and complaining to the manager, she thought she might be able to get it to work; however, at that point I just wanted to get out of there. She offered a meager discount and said that was all she could do. I believed her, so I don't blame the employees. If the owner/upper management cared about customer service, they would fix the faucets, take more measures to address smoking, and provide some bags of food that guests could eat in their rooms. When I called Hotels.com, at least they were responsive and helpful, but save yourself the trouble. There are other accommodations similar in price that are much better. Avoid the Rodeway Inn Beaumont 1-10!

Jeff, 1 晚旅行, 2021年03月20日

Hotels.com 真實旅客評語

Amazingly quiet despite being located next to the highway. Dogs were welcome and the non-carpeted floors were appreciated for easy clean up of dribbled drinking water. Pillows were lumpy but didn’t detract from a good night’s sleep. It’s definitely a well-used facility, but clean enough. The shower was tricky and needed handle jiggling to get hot water. When I asked at the office to troubleshoot the issue, I was told I’d have to wait until the next morning. Not ideal when I’d like a shower now, thus the lower scoring. In all, it’s typical for the price point.

Kristen, 2 晚旅行, 2021年02月26日

Hotels.com 真實旅客評語

They were sold out for the night. We got the last room. A few people were upset and the staff handled it in a courteous manner.

1 晚家庭旅遊, 2021年02月23日

Expedia 真實旅客評語