布拉夫頓希爾頓海德蠟木套房飯店 (Candlewood Suites Bluffton-Hilton Head)

We stayed here a week after another *extended stay* hotel. The room was clean, check in was quick. After a week here, we requested our room be cleaned. We requested it on the second day and again on a third day. It was never cleaned. We had to go to reception for clean towels and toilet paper twice. Nice enough facility but the housekeeping staff clearly considers this a job and not a career. They just didn't care. If I were the hotel manager, they would all be fired. Really made our stay unpleasant.

All good.

The cleanliness and friendliness of the staff. Parking was easy and I was able to get the rest I needed

Kitchenette was great, the bathroom needed updating and repairs

The staff was extremely helpful, attentive and very personable. Room was very clean and had wonderful kitchen supplies. Enjoyed our stay.

Great

My room smelled of pet urine. Barking dogs in the next room. I spoke to staff. I was told dogs were kept on the 1st floor. This was my 2nd time to stay at this location, a week each time. Both times I was on the 3rd floor, both times barking dogs. There will not be a 3rd stay at this hotel. More washers and dryers broken than working.

Candlewood Suites offers a lot of other items that some of the other area hotels do not. Suite with kitchen and full size fridge. It's convenient to I-95, 30minutes to Hilton Head, 20-30minutes to Savannah. The hotel is clean and in good repair. They offer a small fitness room and laundry onsite included that is also clean. We had a Queen Bed Suite and it suited our needs. The only item I saw was the carpet could have been vaccummed better especially under the bed. All the staff are friendly.

The room was very clean. The only problem the hot water for the shower was not very warm.

Had to wait at front desk for over five minutes for someone to show up to check in. Room was clean to eye but smelled dusty and dirty.