梅里亞馬德拉梅爾飯店 - 芳夏爾

It is in a very good location. Very nice hotel with excellent staff and good facilities. It is just below a little covered in shopping centre with fabulous laundry facilities which does pickup and drop off in necessary. The hotel is on a hill but so is everywhere else in Madeira! The pedestrian walkways outside the hotel and along the coastal area the hotel is situated is well maintained and very friendly for the not so mobile. All together a great place to base yourself and will return.

We booked two partial sea view rooms, one of them was what you would expect from a 5* hotel but the other one was not up to the standard. Everything in the 2nd (much smaller) room was broken - electricity kept cutting out, the safe didn't work, shower holder was broken. We reported the issues and after half an hour of messing about we were eventually moved to another room for the first night - it was a even smaller room with no sea view. We were then moved back to the original room on our 2nd night - electricity cut out again so spent another half an hour "fixing" the problem. Not the level of service I expected from a 5* hotel.

Fabulous hotel. Great and attentive staff and good breakfasts ... the spa could do with a bit of attention. The steam room and one of the jacuzzis were not working but that did not detract from our stay.

I stayed for two days. It was great service overall. All staffs I met were very kind and professional. Quite good locatiton that I found many nice bars & restaurant nearby within walking distance. I would love to come back to this hotel!

Fantastic hotels with every facility you need for a great stay. Staff very friendly and helpful. Breakfast had every product you could wish for. Will defo a return in the future.