安大略機場假日飯店 - 安大略

Just wanted to Relax, In which I was able to do.

Usually every hotel that I stay in continental breakfast for free but this one you have to pay for .

Last minute booking. We booked online and we were supposed to have two queen beds and a pull out sofa that sleeps two more we ended up with two queen beds and no pull out sofa but they managed to make it work. And toilet was not working great very hard to make it flush and then it would run and run. They gave us a handicap room which is laid out different than a regular room but due to the late booking we understand Hall to enter room had bad odor.

Understaffed on a Friday evening. I was standing in line (over 15 people in line) and only 1 person checking in guests. I called the hotel while standing in line to ask fir a manager as I was extremely tired after a long day of traveling and watch another employee walk up to the desk to answer the phone and told me to hold, then snicker at the employee checking in guests and walked away. Needless to say I stayed in hold for nearly an hour until I was finally checked in...still on hold for manager. Hotel room itself was very clean.

Requested 1 st floor but not special needs room due to knee issue. Room did not have folding stand for suitcase n when requested was told all rooms do not have. Had to use top of dresser which left no counter space to place small items. Toilet was loose which we reported to front desk still usable n we only stayed one night. We frequent the area to visit family n would consider staying next time. Bed was comfortable n room, lobby both clean.