Pickalbatros Citadel Resort Sahl Hasheesh is a great choice for your beach stay in Sahl Hasheeh. 4 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center. Dining choices include 6 restaurants and the 5 bars/lounges are great places to grab a cold drink. This luxurious hotel also features a poolside bar, a children's pool, and a terrace.
All inclusive
All-inclusive room rates at Pickalbatros Citadel Resort Sahl Hasheesh are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Languages
English, German, Italian, Russian
At a glance
Hotel size
514 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 6:00 AM
Minimum check-in age: 12
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in "Egyptians and Residents Only" room types must present identification or resident visa at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Guests booked in the "Egyptians and Residents Only" room type in the All Inclusive rate plan receive all meals, soft drinks, and water (no alcohol).
This property accepts families and couples only.
A birth certificate is required upon check-in for children.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 12
Local laws may restrict unmarried guests from sharing a room
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:30 AM–9:30 AM
6 restaurants
5 bars/lounges
Poolside bar
Coffee shop
Traveling with children
Children's pool
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
ATM/banking
Terrace
Fitness center
4 outdoor pools
Room amenities
Be entertained
LED television
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property enforces a strict dress code in the restaurants and pool areas. In addition, swimwear is only allowed indoors at the beach bar and pool bar.
Is there a pool at Pickalbatros Citadel Resort Sahl Hasheesh?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Pickalbatros Citadel Resort Sahl Hasheesh?
Sorry, pets aren't allowed.
Is parking offered on site at Pickalbatros Citadel Resort Sahl Hasheesh?
Yes, there's free self parking.
Is airport shuttle service offered by Pickalbatros Citadel Resort Sahl Hasheesh?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pickalbatros Citadel Resort Sahl Hasheesh?
Check-in start time: 2 PM; Check-in end time: 6:00 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Pickalbatros Citadel Resort Sahl Hasheesh and nearby?
Pickalbatros Citadel Resort Sahl Hasheesh has 4 outdoor pools and 5 bars, as well as a fitness center.
Are there restaurants at or near Pickalbatros Citadel Resort Sahl Hasheesh?
Yes, there are 6 onsite restaurants.
What's the area around Pickalbatros Citadel Resort Sahl Hasheesh like?
Pickalbatros Citadel Resort Sahl Hasheesh is located a short 8-minute walk from Red Sea.
Pickalbatros Citadel Resort Sahl Hasheesh Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 4, 2023
The best resort I have ever stayed in! During checkin we mentioned that we were having a terrible day because our flight got delayed and basically missed out on a whole day at the resort and the receptionist upgraded us to the royal suite which was AMAZING! Beautiful room we did not want to leave. The whole property is just so beautiful and felt so serene.
Nurun
Verified Expedia guest review
8/10 Very Good
Aug 16, 2022
Very nice resort. It has everything u wouldn't need to go out. Service and staff r great. Food is okay with some restaurants better than others within the hotel
Mina
Mina, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 31, 2022
Design is very beautiful, location on the beach is gorgeous.
REHAM
REHAM, 3-night family trip
Verified Orbitz guest review
4/10 Fair
Nov 15, 2021
bad experience
there are not elevators there and my parents are so old to use the stairs so it was sooo bad experience and the food is so bad
omar
omar, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2021
Really nice and clean here. Always a pleasure
Mahmoud
Mahmoud, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 30, 2021
أرجو الاهتمام
رحلة جميلة بس الغرفة غير إللي في الصورة و الترباس كان مكسور و مكنش فيه سليبر ولا برنس و كشف الطبيب ب 2000 جنيه و غير متخصص
Tarek
Tarek, 6-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 17, 2021
Mohamed
Mohamed, 3-night family trip
Verified Hotels.com guest review
6/10 Good
May 19, 2021
Food very bad on lunch and dinner
Anas
Anas, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2021
Verified traveler
3-night trip
Verified Expedia guest review
2/10 Poor
Jan 7, 2021
Mohamed
Mohamed, 4-night trip
Verified Expedia guest review
2/10 Poor
Jan 3, 2021
Its a piece of art facility the hotel is amazing but the stuff is rude
Yousry
Yousry, 3-night romance trip
Verified Expedia guest review
6/10 Good
Dec 31, 2020
Azeez
Azeez, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Dec 29, 2020
The employees are extremely unprofessional and treat guest rudely. They even fight among themselves.. very negative energy
k.E.
k.E., 10-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 29, 2020
Mohamed
Mohamed, 7-night trip
Verified Expedia guest review
2/10 Poor
Dec 25, 2020
Ahmed
Ahmed, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 22, 2020
Mohamed
Mohamed, 5-night romance trip
Verified CheapTickets guest review
10/10 Exceptional
Oct 17, 2020
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Sep 10, 2020
Very Nice place to visit but not very suitable fir kids
Verified traveler
5-night family trip
Verified Expedia guest review
2/10 Poor
Sep 2, 2020
The hotel canceled my reservation 5 hours before I arrived to the hotel when I asked why my reservation is canceled they claimed that because my name is Egyptian and I’m not American so they canceled my reservation. I can’t believe what I heard from the hotel. This is discrimination and I’m Egyptian/American. Yes I’m African American and I am proud to be Egyptian and American. I’m very disappointed of the owner of the hotel Mr. Kamel abu Aly and I think his Egyptian too. I have lost $700 For business air fair with Egypt Air.
GamalE.
GamalE., 3-night trip
Verified Expedia guest review
2/10 Poor
Aug 24, 2020
Verified traveler
4-night trip
Verified Expedia guest review
6/10 Good
Dec 25, 2019
Verified traveler
4-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 16, 2019
Very nice hotel well kept and very clean the service is amazing
Mark
Mark, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2019
Nice, quiet and clean friendly staff and nice food all day long
The view is amazing