Generally speaking very good. The things that spoiled it for me was the noise of the private parties, both on the Friday and Saturday nights. Added to the fact that a constant stream of party guests traipsing through the bar to go outside to smoke and huddled together because of inclement weather the doors stayed open, letting the wind and rain blow through the bar. It made having a quiet drink uncomfortable, I ended up retiring early to be comfortable. I appreciate parties are necessary for income but some arrangements could be made for the smokers to be away from the doors to the bar.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
The Reception staff were extremely helpful when I arrived at changing the room for my elderly mother who could not walk up the stairs. Very kind ladies – particularly the head housekeeper whose name I can’t remember – I think she was Polish.
Lisa
Lisa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
One night stay.
Good around short time stay, value for money with pleasant staff.
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月23日
OK
Bar and Restaurant area cold small room
Stewart
Stewart,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Really great
Very short one night stay. But really good, nice breakfast.
Stayed in BW in USA, equally as good.
Will stay with BW hotels given a choice.
Rob
Rob,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Paul
Paul,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月24日
Average stay
Although hotel under renovation, I wouldn't say the service was exemplary. Missing the personal touch.
Christopher
Christopher,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
Friendly staff and room was decent, gym was ok for a hotel gym.
Nothing much around hotel so have to work 20 mins plus.
Tiny things let them down slightly., 2 long hairs in the shower, crack in the join between wardrobes and ceiling.
They were having work done in hotel on restaurant but felt like it didnt impact on me at all.
Pleasant stay. Will definitely go back
andy
andy,1 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月23日
The cost of food was very expensive especially the breakfast.
The service at reception was excellent
WILLIAM
WILLIAM,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月14日
Jane
Jane,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月10日
Dannikumar
Dannikumar,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月29日
Quiet room/dodgy food.
Slippers always good thing.
Great to have proper coffee bags instead of instant.
Sadly snacks in restaurant were not very good. Duck rolls, crispy outside and mushy tasteless filling.
Cooked holumi (sorry for spelling) overcooked ,chewy and tasteless.
However next day ordered cheese board---excellent , wonderful crackers and chutney, interesting four cheeses as advertised as five ! But lovely presentation. All reception staff were excellent.
Miss
Miss,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月14日
I've stayed here a few times & the staff are always pleasant , the food is good & if the sun is shining its lovely to sit out in the garden! We'll be back next year for our annual golf trip to Wells.