good location, close to Paddington station, easy to get most of the places and good connection with other cities.
good service, clean linens, nice breakfast. Would like to book again next time.
Perfect location in the town. Easy to travel everywhere. Thanks all the polite staffs.
Ma HiuWai
Ma HiuWai,7 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年4月2日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年3月21日
too warm in room, the air cond not working well
Wai Yee Winnie
Wai Yee Winnie,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年3月18日
Air con inside room not much use. Need to open window for fresh air.
Staff super friendly.
Wai Yee Winnie
Wai Yee Winnie,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年2月28日
Novotel讓人放心
整體來說是算ok,早餐如同其他地區的Novotel水準。房間內的設備加上shower會漏水到地面,這個花費的價格並沒有覺得很值得。因為第一天的小插曲,服務人員以最快速度服務我們,並且在第二天送上水果及mini bar, 四星級的hotel服務是讓人感受很好。謝謝櫃檯服務人員的用心。Uber及車輛必須按鈴通過區域的gate才能駛入至hotel門口。
Yi-Yuan
Yi-Yuan,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年8月2日
交通方便,附近食店多,員工很好。
SIU YUNG
SIU YUNG,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年3月13日
Lai Man Easter
Lai Man Easter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年2月12日
Location is great!
真實旅客
1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2020年1月30日
Friendly staff . Surprise w a welcome cake n card in my room. Comfortable surrounding area w lot of diff variety restaurants. Highly recommended.
真實旅客
2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2020年1月27日
Big bed, clean, nice staff but little bit far from town
真實旅客
2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2019年9月10日
The hotel is located in a business area within a walking distance to Paddington Station and the Grand Union Canal with great amenities. I like the separation of shower and toilet in my room. The beds and pillows are comfortable. The breakfast is delicious with a wide variety of yogurts. However, the proximity of the hotel to the train station has brought some noise issues.
I was disappointed to find that there were no water or amenities refills on my last day. As these are basic expectations for any hotel stay, I was surprised that they weren’t provided. I hope this can be addressed for future guests.
This keeps the feedback clear and constructive!
Frankly, this will be my last visit to Novotel.
Chia Hwei
Chia Hwei,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月10日
Some feedbacks to share regarding my recent stay at your hotel.
Unfriendly Staff:
Unfortunately, I experienced a lack of helpfulness from the staff during my visit. Despite there being designated luggage storage space, I was refused assistance when I asked to store my bags. This was quite disappointing as I had expected better service.
Humid and Stuffy Room:
Additionally, the room I stayed in was quite humid and stuffy, making the overall environment uncomfortable. It seems the ventilation could be improved to ensure a more pleasant stay for guests.
I hope this feedback will be helpful in improving the quality of service for future guests.