I got in at midnight with my 2 year old and had to try 3 times to get the key to work (3 trips back to the desk) while my child was sleeping in his stroller. We couldn't get into the room and had to switch rooms, but the crib for my child was already in the locked room so I had to wait until they found another one for the new room. Resulting in my not getting to sleep until after 1am. That was a pretty disappointing check in process to say the least. The crib they supplied was small and creaky, I ended up moving my son to the bed in the morning anyways as every time he moved the creaks would wake him up. Otherwise things were fine.
Jessica
Jessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年3月11日
Lupe
Lupe,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年3月3日
Brandisha
Brandisha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月23日
Shelby
Shelby,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月21日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月17日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月10日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月9日
Ryan
Ryan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月3日
The hotel lost electricity and they don’t have backup generators. No made sense. It is a holiday not a motel
Lirio
Lirio,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Overcharged?
Wonderful hotel, no complaints, but I chose “pay at property” option and believe I was overcharged. I was too tired to figure out why I have $100 more charged for room than hotel.com quoted me.
Stacy
Stacy,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月28日
Wade
Wade,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月25日
Family Outing
The surrounding area does not match up with the hotel. The hotel is clean. The rooms are clean. The breakfast is very good. The staff are very friendly and helpful. My only disappointment was the indoor pool was not heated.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
Nice place bad bed and attitude.
The lady who checked us in was NOT very appealing in attitude. The hotel was very nice and clean. My main issue was the bed was not comfortable for me. My husband slept like a rock tho.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Marixa
Marixa,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月22日
Nupur
Nupur,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月22日
I have stayed at this hotel multiple times before and after cross-country trips to Lake Tahoe.
The rooms are comfortable and the breakfast is ample and varied.
I have had no complaints until last week at the hotel when I learned of the new $5 daily parking fee.
$5 may not be a large amount, but it offends me that management has added a hidden cost onto my bill. This is not New York City where parking is scarce and there has been no added security in the lot to justify the fee.
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月21日
Rosendo
Rosendo,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月20日
All and all great stay, clean room and nice breakfast
Harwinder
Harwinder,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Rene
Rene,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Tim
Tim,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
I have stayed at the Holiday Inn Reno Airport many times and always have a great experience. The breakfast is ample and varied with fresh fruit, oatmeal, eggs, etc. and this time Greek yogurt.
My only negative was the noise of the heater turning on and off during the night.
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Antonio
Antonio,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
William
William,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月3日
Dirty room, swampy pool
Chose this over other places so the kids could swim. The pool was cloudy and dirty, no swimming for us and disappointed kids. Pretty sure there was vomit on the floor in our room that wasn’t properly cleaned (still chunks) and black hair all over the sheets in the pull out couch (which is as also very poor quality and not fit for even a kid to sleep on) We usually pick Hokiday Inn Express because we know it will be a good/safe stay….will not stay at this one again.