I had many hiccups, i ll brief them one by one. Overall experience average
Condition of resort not up to the mark
Issues
1. Checkin took more than an hour due to their inexperience to find the booking itself (inexperienced staff)
2. Downgraded my room without my knowledge as they were not having superior room available.
I got to know because superiors rooms are in different building and they alotted me room in the deluxe room building.
When asked staff had no answer to it
3. Room conditions were average, untidy furniture, fused bulbs and dirty linen.
4. No complementary dinner or anything even after they downgraded and agreed to give some complementary stuff as they cannot refund the difference amount.
5. Breakfast was average and again staff was inexperienced or rude most of the time.
6. Slow Room service, had to wait 30+ mins to get water.
Strongly advice not to book if planning to visit with family or friends.
Worst property …….
I book for 3 nights 3 rooms with family and we just stay one night next day check out
Reason
Room so dirty
Blanket got hair and smelly
Toilet so dirty
Staff rude
No amenities
Property around area no manage well
I have worst experience and I feel embarrassed in front of my family
If you ask for points from 0 to 10 I give zero
Even we check out 2 day early staff didn’t ask why you checkout
Because I know I can’t get refund back we pay for three night $1000
Vipin
Vipin,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年1月6日
Everything was great during the stay. Airconditioners were old and were making noise. Other than that it was a pleasant trip.
Jaswanth Prasad
Jaswanth Prasad,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年10月25日
not customer friendly
Puneet
Puneet,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年8月13日
Prateek
Expedia 真實旅客評語
4/10 一般般
2022年5月23日
Rooms were not clean, bedsheets were dirty, had to call room service to change. The glasses and water bottles in the room were not clean. Overall upkeep of the room was not up to a standard for it to be called a three star hotel.
Viral
Viral,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2021年10月16日
The hotel rooms & services were amazing .
We loved it!!
MANOJ
MANOJ,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年3月14日
真實旅客
2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2021年3月8日
Good one.. Buffet spread is good and lot of varieties available in breakfast buffet spread.
Privacy is a matter of concern when there are functions in their convention hall..
真實旅客
1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2020年2月27日
Good stay
It was good stay
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2019年12月9日
The curtains, sheets were stained, bathroom was dirty and stained, the food was below average,
真實旅客
1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2019年10月1日
Fabian
Fabian,6 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2019年8月19日
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年6月3日
Decent getaway
Decent stay ...Cleanliness and Front office needs grooming. Dhaba restaurant is very good. Linen in the rooms need to look fresh. the place needs a lift.
srinivasa
srinivasa,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2019年6月1日
Not worth the price and star rating
This is an excellent resort from the past .. everything they have is outdated and for the prince and star rating they show .. I expected more ... Staff was friendly and they restaurants is over pricey .. Much better food is available outside for lesser price ... I think they are planning some remodeling and I hope it’s for the better otherwise I don’t think it’s that great of a place
Mepi
Mepi,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2019年1月3日
真實旅客
4 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2018年12月9日
Nice hotel resort.. Awesome stay.. Ambience and staff.. Good weekend gateway...
真實旅客
1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年8月2日
It is easy to access from the Airport.
I
I,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2018年7月15日
真實旅客
2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2018年2月3日
Most horrified hotel
I checked in hotel & stayed inside room for 30min, would not even imagined to return this place. I just checked out in phone & took taj near airport .