安大略機場附近凱富套房飯店 - 安大略

The first room they gave me was not clean, bed not made. Took a while for front desk to answer the phone. Went downstairs to talk to receptionist about the room, which they then gave me another room. Not immaculately clean with trash still in recycled bin and floors could have been cleaner. Will rate them a 3.5.

Pretty decent breakfast - coffee/tea/juice, Make your own waffles, eggs, sausage, oatmeal, cereal, yogurt, bagels/toast. Staff was friendly and helpful.

We have stayed at Comfort Inn numerous times in different cities. However, this time there were numerous problems. We were tired and wanted to take a shower. Signed in and got our room. No water, no air conditioner in room. Changed our room and explained their water was turned off and they were working on it. This was not disclosed when we were checking in. Second time there was no frig and phone did not work. Third time, there work workers working in rooms across from ours. Outside door was open so hallway was hot. (98 degrees outside) and machinery was in hallway to walk around. The maintenance man was helpful and courteous. Breakfast area was clean and food was excellent. Server was excellent.

Staff was nice. Found soap wrapper in window seal?! Pull from curtain was broken - when maid opened curtains, did not report it broken. No wastepaper baskets! Front desk said they had run out?! Ice machine completely disabled?! It's the little things . . . .

Service was perfect! I was concern about staying here after reading yelp reviews about how it was bad because they’re remodeling the hotel but that’s not true the hotel is great clean, free breakfast was nice. Overall great hotel I can’t wait to book again in the near future.