It was a very good experience with the good service and dances I would like to come back on a holiday next year
chunming
2 晚家庭旅遊
6/10
Jenell
5 晚家庭旅遊
8/10
Fabian
5 晚旅行
2/10
I stayed here 3 times and this will be my last the first 2 time was before Covid and we had a wonderful time. this last time was horrible. The staff harassed us from the time we got there about a presentation , we agreed at first and then changed our minds and the staff member told us she only came in early to do the presentation , her son was home sick trying to make us feel bad and she wouldn’t accept no for answer. After that we went to the pool to get towels and I said hello to the lady and asked how was she doing and she said “a tip is how I’m doing” , and gave me the towel . Now I don’t mind tipping but she ask for a tip before she even handed me the towel. I’m sorry but this place has really changed the staff was not friendly no entertainment. Plus you couldn’t really relax and enjoy the pool there were kids in the pool throwing a ball and had hit my mom in her back . Kids was everywhere even at the late night bar people had little kids at the bar area. I could go on and on. Just think twice about this place .
ARDELLA
4 晚浪漫之旅
8/10
To far away from anything
Jimmy Dean
7 晚旅行
10/10
This property is huge and amazing. The food was good and the staff is super friendly. 5 days in we were still finding new places in the resort we missed.
Christopher
5 晚家庭旅遊
6/10
Overall, the property was nice and the staff was friendly. The one critique I would have is the quality of the food. The food experience left much to be desired.
Karya
4 晚浪漫之旅
10/10
Large pool but hard to find a chair at times. Beautiful cove beach.
Neil
6 晚好友同遊
10/10
Had a great time!!
Susan
6 晚好友同遊
10/10
Many different food options, did have to wake up around 630am to place a towel on beach chair for the day, besides that, would go back here again. I’ve been with adults only and with whole family, fun for both
Kevin
7 晚家庭旅遊
8/10
EDWARD John Sydney
10 晚旅行
8/10
Elizabeth
5 晚旅行
10/10
Stay was great love the room was worth the money
Sharline
2 晚旅行
10/10
Tamya Lashae
5 晚旅行
2/10
Not really sure where to start. Awful hotel and experience.
Check in took an hour
Took 4 hours to get our room once we checked in
The room smelled of smoke, coughing all night and requested room change the next day
Fire alarm went off twice in the middle of the night
Water and snacks never refilled daily by the housekeeping
Food was not edible in buffets. Only good food was the crepe, pasta and egg station which you had to wait for
Ala Carte dinners were slightly better but not great
Steakhouse took 2.5 hours to receive food and it was not right , many people left the restaurant because of the wait. Hibachi is only good place. We went 3x because of this. Tried to get hibachi table and was not told can’t reserve that table through the app. Could not get into any restaurants our first two nights … we had to do buffet
Alcohol ran out by noon. Not acceptable.
Our hotel bathroom leaked from the ceiling into the tub making the tub not usable. Very disappointing.
Tried to get drink in a coconut and the beer hut told me could only get between 10-11am. One hour a day??? And I went back the next day and didn’t have.
Also why is that the only place to get that drink.
I would never come back.
Deniz
6 晚浪漫之旅
2/10
Rooms were old and had a terrible smell. Food just mediocre.
Cristina
2 晚旅行
8/10
Ariana
5 晚旅行
10/10
Came for the first time last year, and loved it so much we had to come back! Loved the huge pool, great food, great entertainment, friendly staff and wonderful accommodations. Love that most everything is situated in the main building, making it very convenient.
Marcie
7 晚家庭旅遊
8/10
Julia
5 晚旅行
10/10
Great customer service throughout the whole experience
Roberto
5 晚浪漫之旅
10/10
David
8 晚旅行
10/10
Michael
4 晚旅行
8/10
Keke
2 晚旅行
8/10
Tia z
5 晚旅行
10/10
This resort was amazing the perfect getaway for me and my wife