The toilet paper box is broken, there is no shower head in the bathroom, and the hair dryer wasn't working and can't be used. Quadruple room only provides towels for two people.
HSIAO YI
HSIAO YI,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2016年11月17日
優良住宿地點
地點方便,設備良好。
CHUNGFU
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Staff are all very friendly and help with anything you need. They are constantly cleaning lobby and hallways. The rooms are spacious, clean and the beds comfortable. I would definitely refer friends here and it will be my first choice from now on.
Beverly
Beverly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
We always stay at The Diplomat Inn whenever we are in Niagara Falls.
The price is fantastic and the staff is very friendly.
Parking is free which is a bonus.
Most hotels charge you $20 a night to park at their establishment.
garry
garry,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Clean and comfortable!
Our stay was very good! The room was clean and the bed was comfortable! I like the normal check in time at 1pm, but they let us check in at 12pm which is a plus!
Customer service was very good too!
Evangeline
Evangeline,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
Maria
Maria,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Room was clean, bed comfortable, staff accommodating.
Beverly
Beverly,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月19日
Good Stay
It was amazing, room & washroom was clean, best time was parking was free and it had Netflix & YouTube as part of their tv package
Nav
Nav,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
The inn was just like what we expected. Newly renovated and clean. They don’t have much furnitures, but decent for a stop by inn
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Renovated & Great!
It was amazing for the price we paid! Renovated nice rooms. Will come back!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月27日
Clean hotel
The room was clean and staff was kind. The walls and door were super thin. There were people arguing/partying in the hall and their room until 3:00 am. We could hear everything they were saying. Other than that the stay was as expected.
Elizabeth
Elizabeth,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Diane
Diane,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Diane
Diane,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月20日
Clean and Inexpensive
We stayed here after a concert at the OLG stage. Easy walking distance to the venue and to the falls as well. Free parking is a great bonus in Niagara Falls. The hotel is very clean. The rooms are very bare and no frills but if you’re looking for a cheap clean place to crash, you can’t do better in Niagara Falls!
SHARON
SHARON,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月16日
Convenient stay at Diplomat Inn
Easy check-in, spotless room, friendly staff. Only a small issue with construction noise under the window at 7:30 am one morning, but otherwise everything was great. Would stay there again. Appreciated proximity to Fallsview Casino, restaurants etc. and free parking.
Mona
Mona,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
The room was large and clean, the bed was comfortable. The staff are all amazing and friendly. When we had a problem the Manager went over and above to solve it. Joanne at the front desk was great. Would absolutely stay here again.
Beverly
Beverly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Excellent stay
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Brian
Brian,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
Very clean
Amazing stay. Would recommend this hotel! Price is right and parking included..
Diane
Diane,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
This is a great hotel for the price. Very clean and comfortable beds.
Jim
Jim,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月6日
Please beware. The door lock didn’t seem very sturdy and the top lock had been completely removed. The hall was very very dark and it was quite frightening to return to your room at night. Would never ever stay again. Safety is a real concern for this one.
Daniella
Daniella,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Awesome
It was a wonderful trip with very comfortable stay at Diplomat Inn which was clean and friendly. Will definitely recommend my friends and family.
Aasia
Aasia,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Amazingly good
Friendly staff very helpful amd quiet
Heather
Heather,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Good
Good hotel, especially for the price
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月28日
Won't Recommend
The good - The bed although hard was good to sleep in. I appreciated the complimentary coffee in the morning. Wifi and tv were good.
The bad - The staff doesn't seem to clean room while you stay there. Sheets, towels, garbage bins, toilet paper and soap were not changed. I had to call front desk late in the day for these things. The heater in the room does not work it just blows cool air and the floors were freezing. I kept finding long strands of black throughout the room and bathroom. The shower rod is not bolted to the tile walls because it is just a retractable rod wedged in between the walls . As I was about to use the shower, I put a towel on the rod and it fell down. The people at the front desk didn't seem too friendly. Very kurt in their attitudes and not welcoming.