Great location if you're visiting Xcaret or Xenses - it's just 5 minutes away! The staff is very friendly and courteous, they moved our room location to the one on the first floor since there are so many mosquitoes on the ground floor. The pool was out of service, but this was due to the Hurricane (Beryl) and understandable.
Abhishek
Abhishek,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月3日
Loved this hotel the breakfast was amazing !! The was friendly and soo nice this was one of my most favorite hotels in Mexico and I’ve been 7 times
the only thing I didn’t like was the bugs need better pest control in rooms got bit up
Katelyn
Katelyn,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年7月2日
No hay luz .... ...calor insoportable último día malísimo
Monica
Monica,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月22日
Excelente place to get away, the staff, the food was one of the best.
Rosie
Rosie,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月13日
Nice rooms, friendly staff. Enjoyed feeding the spider monkeys. Quiet serene place to stay for a jungle feel
Izabella
Izabella,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月10日
Elizabeth
Elizabeth,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月10日
Samuel
Samuel,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月10日
El lugar es sumamente relajante y te adentra a la naturaleza
Samuel
Samuel,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月2日
The entire staff was amazing and the property is beautiful! The food was also really good. We enjoyed having a couple nice and relaxed family dinners and my husband and I were able to enjoy some wine under the gazebo at the end of the night while our daughters slept in the room. So grateful to Fernando, Fanny, Jose, Marcela, Nemesio, and the other young guy at the front desk, thank you for making our stay memorable and comfortable. We already miss all of you!
Nancy
Nancy,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年5月30日
In the middle of the riviera jungle, super close to XCARET, we got to live a great experience.
Kind of tricky to get here, got lost a couple of times due to lack of better signs ( take Calle de los Monos).
Totally recommend getting here in the morning for this same reason, it’s hard to find it when it’s darker since it’s in the middle of nowhere basically.
That’s the beauty of this place! Super private and quite.
Iguanas and Monkeys were everywhere early in the morning while having breakfast, we even got to feed the monkeys and had an amazing Massage at their Spa, up in a private roof by Kendra and Rene.
The experience was amazing and would be coming back on our next trip to the riviera maya.
Totally recommend staying here!
Pablo
Pablo,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年5月13日
Excellent Hotel
I love this place, very neat place with friendly staff. I loved the trees and the way they kept the trees.
Seyedmohsen
Seyedmohsen,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月12日
Fue la estancia más agradable de todo mi viaje
ami
ami,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年5月11日
Loved the property and all the staff was amazing. Our only complaint was that it isn’t close to much of anything. We had to either take a bus or taxi into town for shopping, dining not at the hotel or the beach. But if your looking to just relax and lay back this is totally the place for you!
Annah
Annah,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年5月9日
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Yuyoung
Yuyoung,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年5月9日
Terasu is a hidden gem! Just a five minute walk from Xcaret Xplor, we relaxed at this spa like resort emerged the wilderness. We enjoyed listening to the birds in the morning an even got to feed the local wild monkeys passing through the trees… One literally came right onto our desk and took a banana from our hands! Aside from the peaceful fairy tale environment, the staff was hands down wonderful for our entire stay. They helped us get our park tickets, arrange transportation and immediately helped us with our wifi connection when the signal dropped. If I ever find myself in this area of Mexico again, I would love to come back!
Sarah
Sarah,3 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年5月6日
The photos are deceiving : the pool is very small ,if there is a family of 4 there ,there is no room for anyone else.
I payed much more than the quote assigned on the front desk which is a small palapa as well as the the dining room.
MARIA BARBARA
MARIA BARBARA,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年5月5日
A little hidden but amazing once you’ve there. Awesome server and cook for the dinner service
Jose
Jose,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年5月2日
It was far from what it appeared to be.
Esther
Esther,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年4月14日
Customer service was great. Breakfast was very fulfilling. Highly recommended