I stayed at Savoy Hotel for 4 nights.1st and 2nd nights in Room 812, there was a bad smell coming from the toilet, but it improved after we used air spray. There is a step to enter the washroom is quite high compared to Room 811, which might be difficult for elderly. Unfortunately, the main issue was the toilet clogged twice in one day after poo poo. The first time happened in the morning, but the engineer fixed it quickly after we reported it. However, it clogged again at midnight, but the engineer had already left for the day, we had to wait until morning and use a nearby cafe's toilet. We requested to change room, and the staff arranged quickly, bringing the key to our room within two hours. We didn’t put any tissue into the toilet, but I have no idea why it clogged twice in one day.
In Room 811 (3rd and 4th nights) also a bad smell from the toilet. There were some used items left in the fridge that were not ours. The tap in the bathtub was broken, but it was repaired without us to report it. the wall light was broken. the hair dryer in Room 811 was new and had options for heat and cool settings. Overall, besides the issue with the clogged toilet in Room 812, the other problems were minor and did not affect our trip. Good location on the main street, easy to find and access various places. many coffee shops, restaurants, and fashion shops nearby, and it is close to the airport bus station and subway. It took about 10 mins walk to reach department stores.