Service of the front desk is excellent, any single of them are very polite and professional, especially Chris.
However, I was upset by one thing. A house keeper open my door without notification. She told front desk she left her phone in my room, but she didn't take anything from my room. I wondering she wanted to do something else.
DERRONG
5 晚商務旅行
8/10
CHENG WEI
2 晚旅行
10/10
真實旅客
5 晚商務旅行
8/10
Staff was excellent, room was very clean and modern, very convenient location minutes away from subway and a lot of restaurants to eat nearby.
Yu
6 晚家庭旅遊
4/10
Very small rooms, totally over-priced and staff that were particularly unhelpful. As a Marriot Bonvoy Titanium Elite member I thought they might be a little more flexible, but clearly they had no interest in providing service. I assume that with all the medical tourism business they don't need to bother with other guests. Never staying there again - do not book this hotel unless you have no other option.
Neil
3 晚家庭旅遊
10/10
真實旅客
1 晚旅行
6/10
Sora
4 晚商務旅行
6/10
choi
1 晚旅行
10/10
Simon
8 晚旅行
2/10
위치는 좋았으나, 청결도와 친절도 측면에서 많이 아쉬웠습니다. 아침 오픈하자마자 사우나를 이용했는데 배수구에 머리카락이 꽤 있었는걸로 보아 자주 청소하지 않는 것 같았습니다. 강남지역임을 감안하더라도 방은 많이 작아 좀 불편했습니다. 무엇보다도 가장 불만족인 부분은 직원의 친절도였습니다. 대부분의 직원은 친절했으나, 어느 여직원분은 사람을 너무 무안하게 만들어서 기분이 많이 나빴습니다. 충분히 좋게 표현을 할 수 있을텐데, 그렇게 표현했다는 점이 아쉽습니다. 다시한번 표현의 중요성을 느끼게 했네요. 원래 그런 분인지는 모르지만 매우기분나빴고, 꼭 본인과 같은 사람 만나서 그 더러운 기분 느끼시길 바랍니다.