西北卡加利溫德姆戴斯飯店 - 卡加立

It was professional service Excellent direction. I would always recommend this hotel to every family,friends.

We stay here for the winter season for our mountain trips. Usually the hotel has been good with the value and the service but this time it was awful. The room we were given had old stinky smell everywhere including beddings. Bed sheets felt unclean, the bed was not made properly and the sheets somehow folded in weird ways so it was was uncomfortable. Had to make the bed again so the folded sheets were not bugging me to sleep on. Bathroom shower tab was halfway plugged somehow, the water was not coming out straight but leaking straight down like a broken tab. Couple of towels were showing ripped areas. It was late in the evening so I was very tired to ask for a room change but I should have. Complained during checkout but the front desk employee said just sorry, sorry, sorry but without anything else about why this happened or what they will do to fix this. Since we know they have provided the better room condition and the service I'll consider this is one time only. Ill keep my eyes on things on my next visit but if things are not proper I may switch my hotel choices to avoid future headache.

Our stay was very nice,close to our day activities and quiet despite being on the busy road side of the building.

It was a good place to stay for our three nights The room was a little chilly with the outside temp at -17c due to the old style windows. We had to place a blanket on the floor under the curtain to help stop the cold air pouring onto the floor. Otherwise, it was quiet, clean and the bed was very comfortable.

I was supposed to be in a king room but there are no tubs i was put in a double queen with a tub.