Extremely noisy. Electricity kept cutting out like every few minutes. Workers doing drilling and building work outside our room very early in morning disturbing all guests. Room itself has noisy creaking floor, tv not working properly, poor flooring, wardrobe door hinges not working properly, breakfast menu was very poor, staff were not very helpful. Some staff and guests were overheard arguing about their little girl falling down the stairs and ending up in hospital. Staff treated the family disrespectful and rudely, this affected our stay at the hotel.
Extremely disappointed and do not recommend this hotel!
Wish I could get a refund but the staff are rude and do not care about positive customer service or keeping customer happy.
AVOID AT ALL COSTS!!
Hisham
Hisham,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月10日
Worse service ever
Syed
Syed,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月2日
Clam and nice
maryam
maryam,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年6月23日
UMAR
UMAR,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年5月4日
Sabina
Sabina,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年11月19日
Luxus is a fabulous resort nestled on the banks of lake attabad. Almost all rooms opens up to a panoramic view of the lake and surrounding mountains.
Simply breath taking.
Great restaurant. Comfortable rooms, amneties, gym, spa, lot of space by the lake for activities, good internet, great and helpful staff.
Easy access to many wonders of nature within an hours drive. 2 .5 hours from gilgit airport.
A gread getway to rrlax and unwind.
Highly recommended ...
Aruna
Aruna,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年9月1日
Muhammad
Muhammad,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年6月20日
3rd class service with a View.
This sums up the presidential suite which lacked most basic amenities and has tons of issues that the we had to face every hour. Ac not working. Wifi not working. Noisy Room which vibrated like we were sitting on some machine.
Management had no idea what they were doing and how to fix issues.
Not recommended at all.
This was the most expensive of the rooms the resort had but we were treated like some pc of sh*
muhammad
muhammad,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2023年6月17日
Need better service
SHAHZAD
SHAHZAD,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年3月6日
Upper management was extremely helpful in resolving an issue I had. I’d like to thank Imran for his kindness and prompt service. I’d also like to thank Rehman. I’m very much looking forward to visiting this beautiful hotel again in May!