Disappointing Stay - Falls Short of Expectations
We were very disappointed with our stay at Tanoa Waterfront Lautoka. While advertised as a 4-star hotel, it felt more like a 2-star experience.
Basic Amenities: Only one bed sheet was provided, which is unusual even in many 3-star hotels.
Poor Hygiene: The bathroom had visible mold in the shower and around the soap dispenser, which was concerning.
Lack of Utensils: The room was not adequately equipped with basic utensils.
Soap Dispenser Issues: The soap dispenser in the shower was either not working or empty, forcing us to frequently exit the shower to use the dispenser in the vanity. This lack of attention to detail by the cleaning staff was disappointing.
Suspicious Taxi Arrangements: We suspect collusion between taxi drivers and front desk staff. The hotel quoted us $25 for a short 10-minute taxi ride to the local hospital. We hailed a taxi outside the hotel and only paid $5. This felt like an attempt to overcharge tourists.
Overall: This accommodation is more akin to a 2-star motel than a 4-star hotel. We were extremely disappointed with the lack of attention to detail and the apparent attempt to overcharge us for transportation.
Niall
Niall,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024 年 12 月 29 日
Taniela
Taniela,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 26 日
Very friendly helpful staff.
Nina
Nina,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 23 日
Shabana
Shabana,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 9 日
Shivnil Ajendran
Shivnil Ajendran,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 9 日
Lachman
Lachman,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 8 日
very friendly staff going beyond what you would expect
mark
mark,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 12 月 3 日
SHARIKA
SHARIKA,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 12 月 3 日
Have been using this hotel/property for the past 8 years, sometimes 3 times within a year. Have seen the property deteriorating with less and less maintenance. Service is top notch with friendly staff. Property definitely needs attention
Stevfen
Stevfen,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024 年 12 月 2 日
Ryo
Ryo,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 11 月 29 日
Was a great place to stay for our first night in Fiji.
Susan
Susan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 28 日
Staff were awesome
Arina
Arina,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 22 日
shalini
shalini,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 11 月 17 日
The place is good, i mainly go there because of location it’s close to everything. The drinks at the bar are overpriced except beer. the bartenders charge extra to make money for themselves.
Dave
Dave,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 12 日
awesome place
Dewa
Dewa,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 10 日
Nice location and dining option was great.
Angeline
Angeline,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 11 月 9 日
Not a good experience overall. My clothes from the laundry area got stolen. My souvenir that I bought for my family also got stolen from our room this is terrible and not safe