There has bit conflict with hotel when we check in, we through Hotel.com booking 1 room 3 adults 2 nights but the hotel tell us the room is for 2 adults & 1 child under 12, we need tp pay extra 30P fro 1 night. I spend more than1 hours with IDD, email to contact Hotel.com hotline ask for assistant but he reply me to pay extra 60P to hotel, I don't agree & the Hotel.com staff need to seek for Manager advice but finally no reply from Hotel.com. Last we talk to hotel senior staff & finally no need to pay extra to stay.
Couson
Couson,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Family friendly hotel basic but excellent
Excellent service, no problems with room. Breakfast was busy but excellent service. Was a great place to stay in Poole
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Hotel was in the right location for me in Poole staff were friendly and the hotel nice and clean definitely stay there again
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 19 日
Lucy
Lucy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
David
David,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 13 日
Defo won’t be back again
To arrive on the hottest day of 31 degrees and to arrive to our room with no air conditioning was a massive disappointment. Granted we was given a fan but it was the most nosiest fan so bad that my son who struggles with noise was unable to sleep with it in. And with it off it was extremely hot. Not what you expect when you pay £200 to stay for one night !!!!
Hayley
Hayley,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 10 日
claire
claire,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 7 日
Bien placé pour reprendre le ferry
Chambre familiale confortable et spacieuse pour une escale rapide.
Par contre service de restauration très moyen avec peu de plats disponibles, choix de boissons limités et décevant. Pas de resto à proximité.
Sophie
Sophie,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
Highly recommended
Convenient with restaurant and bar facilities, staff very helpful and considerate a good central location.
Colin
Colin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Michael
Michael,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Close to harbour and comfortable
Quick overnight stay close to harbour for crossing the next day . Bed very comfortable. Car park close by with cameras . We ate before we arrived as not much around without driving . Would definitely use again
MRS H
MRS H,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Brief overnight prior to an early ferry the next morning.
frank
frank,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Paula
Paula,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
TRES BIEN
L'hôtel est à 7 mn en voiture du terminal ferry. Un parking est mis à la disposition des voyageurs pour 8 livres par 24h. L'hôtel est calme et le petit dejeuner copieux.
Marion
Marion,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Marcel
Marcel,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 12 日
Colin
Colin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 5 日
Just a quick overnight stay after disembarking from the ferry at Poole.
Louise
Louise,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 29 日
Irene
Irene,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Boys weekend at Bovington Tank Museum.
Easy to book, ample parking. Friendly efficient staff. Clean Hotel. Very pleasant air conditioned room. Spacious bathroom. Very good dining room. with bar. Excellent breakfast.
Tom
Tom,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 20 日
Very dirty tables inside and out, broken outside chairs.
At breakfast it took more than several attempts to find clean knife and forks, the chair that i nearly sat on at our breakfast table was filthy.
Who i believe was the manager we spoke to during check in wasn't pleasant in the slightest.
We do not recommend using the hotel at all.
phillip
phillip,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 20 日
Great for somewhere to lay your head. Not really designed for families, there was no children's menu.
The sofa bed was extremely uncomfortable.
The staff were very friendly.
Kayleigh
Kayleigh,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Very good. Lovely and clean
Good customer service. Only negative would be that the double sofa bed is not at all comfortable and very small for an adult and child. Good breakfast. And parking included.