I reserved this accessible room a few weeks ago and yet I never received an alert stating that the elevators were out. Getting to our room was beyond difficult and we requested assistance but none was offered. We requested a room on the first floor due to the situation but were informed it would be a lot more. The 2 shower dispensers were not connected to the wall. The refrigerator didn’t chill our drinks so we’re not sure if it was functioning properly.
Debbie
Debbie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Teedra
Teedra,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 7 日
Overall experience was okay they could clean the rooms better and have them smelling good instead of the weird smell the elevator has been broken for months and still broke the won’t you to walk up the stairs instead of offering a first floor due to you having a lot of baggage
Gerald
Gerald,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Adrian
Adrian,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 1 日
Zoe
Zoe,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 24 日
Arianna
Arianna,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
Horrible Stay
Wouldnt recommend this hotel. Check in was easy but the room was disgusting. I dont even think they change the sheets and blankets when cleaning up the rooms for the next guests. We also had to change rooms 2 times! First time was because the room too dirty so we asked for a new one and the 2nd was because THE ENTIRE RESTROOM FLOOED! They put us in a room that needed maintenance. So for a 2 night stay we had to stay in 3 different rooms. Upon check out we waitied in the front to check out for 30 minutes before someone arrived to give us our deposit we still were forced to pay!
Arianna
Arianna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Very nice hotel will be coming back
michael
michael,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 20 日
Karizma
Karizma,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Rosa
Rosa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Good
Anderson
Anderson,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 28 日
0/10 dirty and 0 customer service and housekeeping
Horrible experience, i came in the room and the towels were dirty. I asked for new towels and the clerk found the one clean towel and said what was wrong with that.
He then threatened to kick me out with no refund, i messaged hotels.com and they didnt even provide any assistance then i found blood on the comforter.
0/10 you have been warned
Property is owned by shreeganesha inc so that should say alot as well
Paul
Paul,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 24 日
abraham
abraham,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 21 日
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Daniel
Daniel,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Yvan
Yvan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
Nuestro hotel siempre en San Antonio
Es la segunda vez que nos quedamos aquí y siempre es muy cómodo, limpio y agradable. Solo si son muy especiales con el ruido, pidan habitación al fondo y no frente la autopista.
Elsa
Elsa,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 12 日
Tarik
Tarik,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
Jonathan
Jonathan,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 10 日
Maintenance Issues
Room was clean and well laid out however shower valve handle was detached and soap dispenser in the shower was empty and the lotion dispenser was full but faulty. Disapointing for what was a great room.
Edward
Edward,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 10 日
The front guy told me the First night I was there saying I was going to full refund never gotten the refund restroom was fill with water everywhere
Luzelena
Luzelena,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 10 日
awesome
Erick
Erick,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 9 日
Not bad
Not bad. Sheets didn't seem to fresh but everything was good.