The location of the hotel is perfect. We booked a deluxe room; it was spacious and comfortable. The minor problems we had checking in were more than compensated for by comping the parking (€40 for two nights) which was unexpected and greatly appreciated. While the room hadn’t been redecorated in some time, it was well maintained. The large bathroom had both a shower and a great big spotlessly cleaned tub with plenty of hot water.
My only minor complaints: while I appreciated the plate of fruit in our room, here are a couple of things we would have appreciated more. Having just come from a hotel in Matera at the same price point, where we were given two bottles of water per day from the mini-bar at no charge; here, they were €3 each. Also, at breakfast, at Matera, our waiter offered hot dishes to order (omelets, etc). Here, we would have had no idea these items were available had we not seen another diner having something and we asked. There was no menu to tell us a hot breakfast was available at no cost, and the waiter said nothing. Also, many people now have soft drinks at breakfast; many hotels still charge for it including this one (€4 for a Coke). I was pleased that in Matera, there was no charge. It can’t cost more for a Coke than to make a pot of tea, why not include it? Also, there was no juice of any kind available at the buffet; perhaps, again, had I asked, it would have been provided. Overall, a nice stay at a nice hotel.