Friendly welcome from receptionist on arrival and offered a glass of fizz. We were given our key to our room and then told it was in the annexe of the hotel. We were on the 1st floor (Ground, First, Second floors in annexe). The stairs were incredibly steep and quite narrow, glad we weren't on the 2nd floor as don't think we could have made it.
The room itself was clean with a fan and kettle available for our use.
There was a hanging rail for clothes that wasn't deep enough to hold the hangers provided which wasn't ideal.
The room, a standard room, was incredibly small, smaller than any room we have ever stayed in. We both had to crawl into bed as there was no room to the side of the bed. One small chair in the room to sit on. I would call this a small (very compact) double room.
The shower room was also very narrow, but the shower itself was good. No body wash in the bottles, but shampoo was in the pump bottle. Towels provided were small bath towels.
Overall it was just about ok for our 3 nights, but wouldn't stay in same room again.
We were booked in for breakfast, but after day one, we decided to go out for breakfast as the service was very poor and the offering just ok.
Hotel was handy for the tram to get into the centre and the receptionists were helpful.