I do not explanó in detalla this hotel is very old including rooms therefore has to be very Hard cleaning to manita in.
CLAUDIA
CLAUDIA,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
Nos encantaaaaaa ! Gracias a todos los colaboradores, son geniales ! Siempre la pasamos espectacular por que hay muchas actividades todo el tiempo, comida todo el tiempo y la atención de todos es maravillosa
Fernanda
Fernanda,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 30 日
Great choice of all inclusive restaurants and food options. Disappointed with the foul smell from coast due to excessive seaweed growth. Spa not included in the stay, incurring additional charges to access, if not having a massage or treatment.
Runvir Singh
Runvir Singh,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Fue una agradable experiencia,nuevamente, porque ya somos clientes frecuentes! El recibimiento en recepción por Alejandro fue muy amable y cortez . Lo mismo a Samuel, el área de Guest service que nos informaron y ayudaron en lo que necesitábamos !
Iracema
Iracema,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Great service thank you Butler Charly
Beautiful clean hotel with excellent service. The pools are pristine and privilege service gives you a wonderful Butler. I have had Carlos/Charly as a Butler several times. He is wonderful always checks on me to see if I need everything. He made all my dinner reservations. Charly is an excellent Butler. I have been at this hotel 10 times and plan to return.
Debra L
Debra L,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 9 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Excelente
pedro
pedro,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 24 日
Great short stay
Great short stay
Niels
Niels,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 19 日
Luz adriana
Luz adriana,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 14 日
Ojo!
No es un todo incluido real, hay dos niveles: el qué incluye alimentos y bebidas genéricas y el que incluye bebidas de marca.
Cuando te quejas de esta situación, te responden: usted no preguntó al hacer la reservación...
Pero cómo voy a preguntar lo que no sé!
Sí lo avisaran en su descripción, uno decidiría al hacer la reservación!
Mauricio de la entrada es super amable!
Galo Flores
Galo Flores,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
The stay at the resort was wonderful. The room we stayed in could use some updates in the bathroom but that wasn't a big deal for us. All staff at the resort are very kind and attentive. Everyone at the privileged lounge was exceptionally pleasant. The resort is well kept all around. Kids enjoyed the activites at the Daisy Club. Very family friendly place.
Svetlana
Svetlana,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
The best place in Cancun. Food is extremely good. Property is lovely.
Laszlo
Laszlo,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
Highly recommend beautiful experience
Grant
Grant,9 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 12 日
Property was dated, we couldn’t get dinner reservations and food in general was awful. Lots of times when food options were not available-no food available at the pool. Disappointing!
Susan Boulden
Susan Boulden,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 12 日
Staff amazing, food and excellent, beach was great except for the seaweed - they cleaned it every single day but it just came back within a few hours. We thoroughly enjoyed our stay here - March 31, 2025 to April 7, 2025
Janis
Janis,7 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 12 日
Nice property. So so food. So so service. The food was not great and for some reason they kept telling us the restaurants were full even when they weren't. We had some members of the staff yell at us and giving us attitude of we asked for menu modifications. There were loud parties going on until late at night that kept us awake. Wouldn't recommend this place.
Manuel
Manuel,7 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 12 日
The food was the biggest disappointment, even at the a la carte restaurants. Restaurant staff seemed (especially the hostesses) disorganized and not motivated.
Route 66 was completely uneditable.
The Mexican hot dogs at the poolside bbq were the best food all week.
The room and view was very nice, but unfortunately I will not be returning to this resort.
Marc
Marc,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
The resort is Amazing we had a great time.
Kathryn
Kathryn,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 11 日
Zagham Hussain
Zagham Hussain,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 11 日
Overall the resort was beautiful and we had a great time.
We did have a problem with the hotel remodeling the room next door to us and the paint fumes were so strong in our room we had to leave the door open. Our clothes even smell like it. We only had 2 nights there and didn’t want to have the hassle of moving rooms, but it was not a relaxing night sleep with the smell.