Beautiful clean hotel with excellent service. The pools are pristine and privilege service gives you a wonderful Butler. I have had Carlos/Charly as a Butler several times. He is wonderful always checks on me to see if I need everything. He made all my dinner reservations. Charly is an excellent Butler. I have been at this hotel 10 times and plan to return.
Debra L
Debra L,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 9 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Excelente
pedro
pedro,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 24 日
Great short stay
Great short stay
Niels
Niels,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 19 日
Luz adriana
Luz adriana,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 11 日
Very comforting staff. Accommodating.
Would visit this property again. Room was very nice and spacious. Pool was great. D J plays music in the most popular pool, nice, but sometimes too loud. Food was good. Not Great but good.
Aminah
Aminah,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
Jose
Jose,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 2 日
Nadine
Nadine,9 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 18 日
Laura
Laura,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 17 日
Amarpreet
Amarpreet,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 15 日
Gustavo was the best bartender. Entertainment crew was great,especially Fernanda and Gabriel.
Sadat
Sadat,7 晚浪漫之旅
Orbitz 真實旅客評語
4/10 一般般
2025 年 2 月 15 日
Not great
Service was not up to par. We were a group of 14 people and could not get dinner reservations all together. The most we could get was 4 to 6 people. Also we had a concierge that was not very good. Did not answer us right away. Sometime only answered us 5 hours later so it was very difficult to plan our evenings. We were supposed to be privileged members and were not told what the perks were. We are very disappointed and would not recommend.
Guy
Guy,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 14 日
Nice resort. Very jummy food
Angela
Angela,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 14 日
The staff is one of their best assets. They will do whatever it takes to make sure you have a great stay. Gustavo at the swim up bar would have our favorite drinks waiting for us by the time we sat down.
Steven J
Steven J,6 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 14 日
Leanne
Leanne,13 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 14 日
Christopher Wayne
Christopher Wayne,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 13 日
Katherine
Katherine,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 13 日
We had a great stay at Ocean Coral & Turquesa. The food and service were excellent. Our concierge Valeria was great, she took care of all our reservations and everything else we needed during our stay. We would definitely go back to this resort.
Claude
Claude,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 13 日
The staff was fun friendly helpful had the best 10 day holiday !! My partner left his phone by the pool with all credit cards and cash inside , he realized many hrs later . After looking for it we were directed to front lobby and security was called . After describing in detail the phone and contents it was returned to us and nothing was touched .
Belinda Dawn
Belinda Dawn,10 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 11 日
Shaun
Shaun,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 10 日
Great bars and lots of fun! Relaxing and safe
Chelsea
Chelsea,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 10 日
Jeffrey Paul
Jeffrey Paul,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 10 日
Property was beautiful, but secluded. Many restaurants to choose from and pools were well kept. It is located south of Cancun. Transportation was expensive to Cancun and you cannot simply walk outside of the resort to any shopping areas. Beach was okay; lots of seaweeed on the shores during the month of February. Overall a good experience but would likely stay closer to Cancun or another city next time. Don’t let them talk you into attending a “privilege” or “club” presentation unless you want to waste a few hours of your day for nothing in return.
Kaitlyn Elizabeth
Kaitlyn Elizabeth,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 10 日
Excellent staff service
Diana
Diana,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 9 日
Sure loved everytbing especially Rosendo and Gustav as our servers