The in room phone did not work. The neighboring room kept trying to come into my room via the door connecting the two rooms. They were loud and did not settle after repeated calls to the front desk. The hotel was barely occupied. It would have been better to not book rooms next to each other when there were other available rooms.
April
April,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月9日
No amenities, elevator broken, hot tub broken, pool dirty. Booked a "gulf view" what we got was a view of the building across the street. First floor was flooded because of the last storm, made entire building smell of mold. Husband is a 100% disabled Veteran, we explained that he needed an elevator to access the 2nd floor we were told that they would not make changes to the reservations and if we wanted a refund we would have to call Expedia. Expedia contacted the property who refused refund. We ended up staying in the middle of the 2nd night they had 2 women fighting in the hall along with a hound dog who barked all night despite calls to the front desk.
真實旅客
12 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月2日
Security could be an issue.
Hotel clerk allowed someone who was not listed as an occupant check into my room hours before my flight arrived, without my consent. Very troubling.
Gary
Gary,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月31日
Good Location
Comfortable hotel in a good location
Stephen
Stephen,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月28日
Viktoriia
Viktoriia,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月27日
Rick
Rick,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月27日
Angel
Angel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月21日
Bo
Bo,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月21日
This was a horrible experience. None of the amenities of which they advertise are available. They advertise a breakfast. It is no longer available and hasn’t been available in two years. The new owners do not have the same care that the previous owners had and this experience was terrible no water, pressure, no hot water, The service was terrible
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Megan
Megan,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月11日
Shower pressure was horrible, coffee maker didn’t work, and no elevator
Christopher
Christopher,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
James
James,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月8日
It was good. The elevators were not working due to the hurricane
Jonathan j knox
Jonathan j knox,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月4日
Shannon
Shannon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Rebecca
Rebecca,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Even though this area just experienced hurricane damage, the hotel room that I got was nice and the front desk staff were very friendly (and great partial view of the beach)!!
Heather
Heather,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月25日
Post hurricane
Recovering from hurricanes, elevator doesn’t work, pool not heated, hot tub isn’t working. Bed & room was ok/standard. No elevator with 3rd floor room and managing suitcases was difficult.
Lisa
Lisa,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月25日
The hotel room was very clean, but the tub grouting had mold on it and also the grout around the base of the toilet. No ice cubes and no trash basket in the bedroom area. The towels are very substandard. The front desk was very friendly, very helpful. Not having the elevators available was difficult because I was on the third floor.There was no sugar or creamer with the coffee in the room. But again, the friendly front desk and the cleanliness of the overall room was very good.
joyce
joyce,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Place is just getting back on its feet from hurricane. 1st floor is not available but wnd floor whwre i stayed was clean and veey nice. Beds are a little hard for me a d bath towels are like sandpaper but all that aside the the place was great. Will definitely go again. Oh and the sunsets across the road are beautiful.
Janet
Janet,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
The room was amazing once we were able to get it.
I called at 3:37pm to see if it would be possible to check in a few minutes early since check-in is at 4 PM.
The front desk lady told me that the room was not ready yet, but assured me that it would be by 4 PM when we check in.
We walked in at 4 PM and it took them about 10 minutes to try to figure out if the room was ready or not and then they told us it would be another 30 minutes before the room could be checked into.
We came back to the front desk at 4:37 and they said that the housekeeping has not confirmed that the room is clean, but we are more than welcome to head on up.
When we got to our room, they were still working on our room and needed five more minutes to finish.