6/10 不錯哦
2025年2月13日
Nice but some deficiencies.
The staff were friendly and eager to assist however some of my issues were not resolved or only partially resolved during my stay. Breakfast was awesome and included with lots of choice and especially the made to order omelettes. The room was large and the bed comfortable but it was freezing when I arrived. I turned the heat on and set the temperature around 22 degrees however when I would leave the room the heat would turn off and revert to 18.5. I had to turn the heat back on and wait for the room to warm up. The bathroom never got warm and the floor was freezing. I requested assistance twice and while they came immediately to fix it, the problem persisted. Even once while I was in the room, the AC starting blowing cool air so I had to reset the thermostat. Upon my arrival I alerted the front desk that the latch lock bar on the entry door was missing. They said they would have someone take a look but it never got fixed during my 3 night stay. I felt a little uneasy without that secondary lock especially since I was in a room with direct access outside.
RAYLENE
RAYLENE，3 晚家庭旅遊
Hotels.com 真實旅客評語
