I chose this hotel for the spa and where it was located, but was let down by quite a few things…
Firstly I spent weeks trying to get through to the spa to book something in for my husbands birthday. I had to do on arrival, where I was told half the treatments were not available, and had to wait for a phone call on the Monday morning to find out what would be. I then had an hour to sort myself out!!
When I arrived the car park (if you can call it that) was full. I was then directed into a different space, where I had to park on an unsteady ramp. On the Monday when I returned to my car, it was locked and had to walk back round (in the cold) to let reception know, as they did not answer the phone.
My biggest issue… I wanted a relaxing 2 days with my husband. We were put on the 7th floor, where they were doing works. We listened to drilling throughout the day, and at one point the fire alarm went off, although we did not have to evacuate, it was not what we expected.
Overall I was not impressed, for the money I paid.