嘉藍薩頓宮殿居家飯店 - 溫哥華

This was a beautiful hotel in a great location. However, we had so many issues when checking in that I would not recommend this hotel. Our room was not ready until almost 6 p.m. when check-in time is at 4 p.m. We were told that no rooms were clean and we would just have to wait. We were compensated with free parking, but were delayed for the rest of the evening. When the room finally was ready, the room we were given was already occupied. We walked in on 2 children sitting in the room. It was one of the most heart dropping situations I've ever been in. I can only imagine how the children felt when a group of unknown adults walked in on them while in a space they assumed was safe. We apologized and went back down to the front desk. The staff there, including the manager, did not seem to care. They acted as if it was a normal mistake and blamed it on a mixup of the keys. If this is a regular occurrence at this hotel, I strongly recommend anyone staying here to make sure the door is dead-bolted, or just choose a hotel that actually cares for your safety and comfort.

Very nice hotel. Includes indoor pool, which is great in the cooler rainy months. Small store for any last min snacks or drinks you might want. Spa/Solon and Workout room are really nice. Rooms are comfortable. We had a 2br/1.5ba with kitchen. Perfect for our family of 6. Location is good, most everything is within walking distance.

Room was a bit noisy and internet was spotty. Pool was too cold to use and I find valet parking inconvenient. Bed was comfortable, rooms were clean. Staff was very friendly and helpful. Location was great with nearby shopping and restaurants. Kitchen was well equipped. We had kids so it was convenient having a grocery store nearby for handy snacks and meals on the go.

Just a quick trip to Vancouver to celebrate the BC Parks Foundation’s acquisition of the south side of Princess Louisa Inlet. Hotel was great. Nice staff, great location and a very nice deluxe one bedroom suite for under $180 a night