We have stayed at this hotel many times over the years on our regular visits to Houston, but this will be the last time. The hotel is undergoing major renovation and has been sold. All services were crammed into one small space and only the service elevator worked. Guests make their way down a back service corridor to find the elevator. No food service was available from the hotel and the only bar was the vestibule for the former restaurant. Despite the inconvenience and lack of all services, we were charged the full price for the former luxury boutique hotel. No advance notice of the construction or limited services was provided.
Otis
Otis,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Sandra
Sandra,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
Hyojeong
Hyojeong,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Taeyul
Taeyul,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月17日
Horrible during construction.
Right after my booking became nonrefundable, the hotel sent an email saying that construction is happening in the hotel and that the restaurant would be closed. Turns out the construction is massive. It woke me up every morning hours before my alarm, there was banging all day. The pool is closed off from the hotel and requires a several minute walk outside to get to. There were guys saying wood and working right next to the pool deck and hauling wood and other materials. Dreadful stay at a usually very good hotel.
Daniel
Daniel,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
David
David,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Kurt
Kurt,5 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月13日
Under construction
Hotel is under major renovations/ construction. Charging an exprbant rate a night is ridiculous for just a room with no restaurant/bar/lounge area/lobby. Only 1 elevator working so takes forever to get to your room. We respectfully did not stay and got a refund. Very kind staff and not their fault so I feel bad for them having to work in these conditions.
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月7日
Karen
Karen,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月15日
The hotel is undergoing renovations which were not made known PRIOR to booking or arrival. Amenities that contribute to higher hotel star ratings were not available. However, despite this we were stll charged premium rates from Hotels.com and the Hotel Granduca had similar rates.
The staff was friendly and helpful.
The room was comfortable.
According to staff, renovation is supposed to conclude by early December.
Would stay again AFTER renovations. But definitely not worth the rate per night right now.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月1日
Date weekend
Lovely place! We loved it!
Jen
Jen,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月31日
Beautiful hotel! Enjoyed the cleanliness of the hotel and the friendly staff.
Stephanie
Stephanie,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月25日
great as usual! One of our favorite hotels
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月19日
Alyssa
Alyssa,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月16日
Alejandro
Alejandro,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月11日
Brenda
Brenda,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月7日
I loved this place. Beautiful room and bathroom with super high end toiletries. Incredible staff and walking distance to many eateries and nightlife
Emily
Emily,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月2日
Feels like home! We always stay here with family and friends.
Keely
Keely,2 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年7月20日
I love this hotel so much. Makes me feel like I’m in an exotic country and the staff is so nice. Beautiful pool area and spacious comfy rooms.