Was no where to easily pull up to unload/ask a quick question, before having to figuring out how to get to their designed park garage; that was quite the hike with all our luggage. Toilet flushed poorly; the walls are thin, parents could hear another couple, in the next room, at it, in the middle of the night. Indicated 24 hour reception, however, my husband went out for a night walk, but was not able to get back in until the hotel unlocked at 7 am! The parking garage lift, though working the first day, did not work; had to carry luggage up 4 flight of stairs!