I booked two rooms and only one was available, Hotels.com did nothing to accommodate additional room paid for, ended up refunding me for that one room but the stress and inconvenience was not in any way compensated and wanted to downgrade my booking. Concierge advised me to never book through hotels.com again and will do that exactly,
Jorge
1 晚商務旅行
8/10
Sonia
2 晚旅行
2/10
Melvin
2 晚旅行
2/10
Do not stay here! Woken up all 3 mornings we stayed at 7am by loud dog barking , I usually never care because I had dogs myself , but it was unbearable and went on for HOURS ! the same room where dogs were barking kids younger than 6 were left unattended for HOURS running up and down the hall yelling and hitting the dogs . This happened everyday at 7am even earlier sometimes and never ended . When we complained we were never offered a change of room or any type of accommodation. The last day when we complained again because the barking was too much and the lady across the hall and her boyfriend was arguing very loudly, we were told the owners would be contacted which was no help because we found out this woman who was responsible for the dogs and the kids alone left in the room was a HOTEL STAFF/ MAID for this hotel who was staying in the room across from ours . Nothing was done to help our stay which we figured was because the hotel staff were friends with this maid . The maid then came to our room cussing and knocking on our door and even yelled at the other hotel maid saying she handled the dog which I presume meant hitting it very hard. Do not stay here .
真實旅客
3 晚家庭旅遊
2/10
Alfonso
1 晚家庭旅遊
4/10
This has actually been the worst I have ever stayed at .. shower had mold around tub .. electrical outlets broken and exposed no phone in room the tv was controlled by the switch by the door so in other words when the switch was off tv was off .. have no earthly explanation of why this is wired like that .. was too tired the night we checked in but in the morning had front desk come up and see what I was talking about he moved us to another room I just had one more night and I didn’t want to try and go to another hotel so that was ok room was better but I sure won’t be staying there anymore
SENAIDA
2 晚旅行
6/10
Anaelisa
2 晚家庭旅遊
8/10
El desayuno es básico pero bueno, lo único es que no hacen el ha diario, y el día que van solo tienden la cama se llevan la basura y cambian las toallas, ni lavan el baño ni limpian el piso
Marco Antonio
7 晚家庭旅遊
2/10
Michelle
1 晚旅行
10/10
Raymond
1 晚家庭旅遊
10/10
Gregg
1 晚旅行
10/10
Arsinoe
4 晚旅行
10/10
Jorge
1 晚家庭旅遊
10/10
Hector
1 晚旅行
2/10
Candace
1 晚家庭旅遊
10/10
Awesome
Gloria
2 晚旅行
4/10
The staff was very friendly and nice at check in. We only stayed one night. Dropped our bags off then got in late to sleep. When i went into the bathroom the toilet was disgusting and not cleaned and there were little roaches crawling on the wall. Notified the front desk as we were leaving.