Communal areas were nice. Spa treatments were expensive and not worth the money. Room 38 had a damp musty smell, curtains were ripped and behind the bed was dirty. Breakfast was not great, food had been cooked and sat keeping warm so was overcooked. The quality of food for the prices charged was not as expected. Definitely not a 4 star hotel. Hotel staff were lovely though.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月5日
Nice stopover in Mull
Very good.
Pascal
Pascal,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
Hamish
Hamish,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月12日
Sophie
Sophie,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月11日
The hotel is convenient to the Craignure ferry. It was very nice, updated, quiet and very clean. Staff were lovely. We had reserved a room with 2 town beds. When we arrived it was a single king. The front desk person was very accommodating and had housekeeping change the bed over to 2 twins while we were having dinner. We had a small view of the water with Lismore lighthouse in the distance.
Susan
Susan,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月11日
Pretty good hotel
Hotel is pretty good.
Staff are not overly helpful and service for dinner was very slow
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月29日
Adam
Adam,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月25日
Lovely hotel for a night away in Mull
Lovely hotel with thoughtful, modern decor and comfortable rooms.
Stunning view across the water from Bar, Lounge and Restaurant.
Made good use of pool but didn't realise an additional charge was required for the spa.
Breakfast was excellent foodwise but service a bit slow - possibly just due to busy bank holiday?
Would recommend.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月18日
Beautiful views
Great location with beautiful views.
Friendly staff
Clean and comfy rooms.
Food was good.
Nice enough hotel but spa facilities are run down.
Hot tub was out of order during our stay.
Only hand towels available in spa, 2 foot baths were broken and pool is open to the public so pretty busy.
Good choice if your looking for a good hotel getaway but if your looking for a spa weekend, I’d look elsewhere
Claire
Claire,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月18日
Angus
Angus,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月13日
Beautiful view. .cleab and comfortable ... o ky problem was the wate4 pressure for showering
Sandie
Sandie,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年8月12日
Slight Musty/Damp Odour
Whilst the room seemed clean, there was a slight musty/damp odour.
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月6日
Matt
Matt,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月19日
Great view!
Mark
Mark,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月18日
Alison
Alison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月17日
Staff work very hard to create an environment which is relaxed and enjoyable. There is no stuffiness just a nice relaxed atmosphere.
Michael
Michael,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年7月14日
Bruce
Bruce,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月12日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月11日
Lovely location looking out from the Bar area very peaceful. Ordering food at bar easy however system for finding diners not so great, meals being sen out peaceable and announced by shouting out to those in the seafield bar. Could be better. Rooms OK, bit warm, cleanliness - well cobwebs on bathroom ceiling, insects in shower, hand marks on doors. Could be better.
Isabel
Isabel,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月11日
Matthew
Matthew,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月9日
Extra charge for sauna and steam disappointing.
Disappointed that there was a charge for using the sauna and steam room. Breakfast staff very good.
David
David,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月8日
Katherine
Katherine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月2日
Very nice hotel. Very odd window catches. Check in a bit muddled