複合式河村綠飯店 - 威農

Considering the COVID-19 effect, and restrictions as a result all went well. The front desk staff seemed somewhat distracted but I put that down to the stress of the pandemic. I will stay there again.

This is a nice property. Nothing special but good value for the money.

Overall nice place. They say pet friendly but then make their own rules. They do have pet rooms, but you have to choose it when booking as a room type and it comes with a $30 premium. We didn’t choose that one but did pay the higher price based on hotels.com daily rates. Normally they’re around $80 cnd and we paid $103 cnd yet they still added on a $30 pet charge (hotel policy I’m told) Even though under there policy’s here on hotels.com they clearly state they are $20 cnd. Not happy with the room costing me $135 for one night.

One night Thursday stay in mid-summer: minor critiques were that while fully booked, their parking lot was at full capacity overnight, and housekeeping may have been overly rushed under heavy workload. e.g. room carpet not thoroughly vacuumed e.g. one out of three trash bins in the room not emptied after previous guest's checkout Among amenities, only complaint was that their 5th floor ice machine is a noisy beast. Certainly would be a noise pollution nuisance when room guests close to the elevator on that floor. All in all, good value for comfort, and a good central location in Vernon for a North Okanagan trip.

It is clean, basic, price ok. But it is not sound proof at all and you can hear yiur neighbors conversations. Get neighbors that are not reasonable.9n their soubd level you up for a sleepless nigh n early morning rise like for me!!

Our experience was good room was perfect spot on the end had a pet so easy to let them out clean goo experience

When we arrived they could not find my reservation, then they told me I had already booked in when I hadn’t as we had just arrived. The Lady at the front went into the back and she was able to locate my reservation but they had accidentally give our room away, after about 10 min they were able to get us a room things were a little more difficult for us as we needed a pet friendly room. The room itself was clean and the beds were comfortable but bare minimum amenities and quite dated. Upon check out I was overcharged $10 more for the room from my initial booking once I realized this it was quickly fixed. I would think twice about staying here again.

It was a relaxing stay at the hotel. It's a very good location sorrounded by shops, gas stations & restaurants. The room was comfortable but needs some fixing & carpet was not clean enough. It was good value for the money.

Good location,

Wonderful reception upon arrival. I wish I remembered her name. She made us feel very welcomed in a genuine way and was happy to give me another room upon discovering the air conditioner was not working in my room.