La estancia fue buena. Sin embargo no dejan agua para beber en la habitación y en el restaurante de la terraza la comida fue de cálida regular.
MARIA A
MARIA A,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月4日
Bueno y justo de precio
El hotel agradable, limpio y a buen precio.
La habitación es muy muy pequeña. Funciona para hacer actividades fuera del hotel y no para quedarse ahí todo el día.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月24日
Ana Luisa
Ana Luisa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月23日
George
George,15 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月21日
Maria
Maria,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月21日
Carlos
Carlos,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月10日
Budget friendly hotel
The pros: helpful front desk staff, good drinks at the rooftop bar, rooftop pool is pretty and has plenty of daybeds with umbrellas, easy to get a taxi outside, walking distance to restaurants & bars, 5-10 minute drive to beach resort area (granted it’s still going to cost you upwards of 400 pesos in a taxi).
Cons: lower levels on odd room numbers overlook a bar that plays music until past midnight, which is tough for light sleepers. Food is overpriced, especially breakfast. $20/day resort fee ($10 is a credit to restaurant). Rooms are tiny, like NYC sized. AC inconsistent - first room worked perfectly and second room wouldn’t go below 75 degrees. Bed is firmer than other Hilton properties I’ve stayed at. The beach clubs they partner with (Bagatelle and Mia) still charge a fee.
Claire
Claire,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月10日
Luis Enrique
Luis Enrique,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月8日
Stephanie
Stephanie,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月4日
Muy bonito todo comida rico servicio excelente
Nicolas
Nicolas,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月26日
Martina
Martina,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月5日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Gry
Gry,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
ABDON
ABDON,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
ABDON
ABDON,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月23日
Avoid Tulum at all costs
I would not recommend anyone to stay here based on the location. Tulum has sadly become a mafia-controlled tourist trap and it was one of the worst travel experiences I’ve had. This hotel is super nice and shiny, but beware you will be in an area that’s still underdeveloped, the taxi cartels have blocked Uber and similar services and they charge ridiculously amounts of money to take you to the beach which is less than 5 minutes away. The restaurants around look nice, but the food is actually terrible and the prices are also ridiculous. And the food at the hotel is really bad and the cocktails tasted like they’ve been watered down.
I’m Mexican and I’m shocked to see what this majestic place has become, thanks to influencers and cartels wanting to take advantage of the hype to rip off tourists. It’s a real shame.
I would advice to stay in Playa del Carmen or Cancun, where at least you can find good, regularly-priced tacos and seafood and you can easily access the beach.
Daniel
Daniel,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Ana María
Ana María,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
-
Sunhi
Sunhi,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年12月9日
KAREN DENIS
KAREN DENIS,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年12月8日
The hotel was great and the staff were amazing. The location is safe but not in the most happening of places in Tulum.
Muhammad Fahad Alam
Expedia 真實旅客評語
10/10 好極了
2024年12月4日
AMAZING EXPERIENCE
The hotel is amazing and only 20 minutes bike ride from beautiful beach club . The rooftop with the pool is amazing.The staff is welcoming , helped me for everything , even bike renting (which is free).
dario
dario,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Hanin
Hanin,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
Excelente atención del personal
Oscar
Oscar,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月22日
One day the weather was lousy and there was only me and my wife on the roof-top enjoying the tranquility. Then the bartender came and and put the electronic techno music on. I asked him him not to do this since we were the only guests there. He told me, that he is there too and he likes the music. I didn't want to spoil my day then, but I think you should know.
ANNA
ANNA,3 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年11月22日
I spent 9 days in Riviera Maya, my last 2 days in Motto hotel. I was surprised when I was charged additional fee at reception about US$45. As ID I was demanded a passport only a DL not acepted. Room too small, small fridge was not working, reported 1 st day & never fixed, as result my dairy products & other food stuff gone to waste!!!